Hi,
What is the proper way to implement __CurrentUserEmail__ to see
tickets I requested on RT at a glance in 3.8.2?
--
Artem Naluzhnyy
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Steven McDonald wrote:
Hi
We are currently running an instance of RT 3.8.1. It has been setup
to use LDAP for its authentications. For the most part people are
instructed to use the web interface to submit tickets. However some
people would prefer to use email, in addition to the
Mike Peachey wrote:
Steven McDonald wrote:
Hi
We are currently running an instance of RT 3.8.1. It has been setup
to use LDAP for its authentications. For the most part people are
instructed to use the web interface to submit tickets. However some
people would prefer to use
Steven McDonald wrote:
Mike Peachey wrote:
Steven McDonald wrote:
Hi Mike
Thanks that would be useful to us. We also discovered the module
AutoCreateAndCanonicalizeUserInfo which looks like it was created to
solve this problem against an Active Directory. We are looking to see if
we
Mike Peachey wrote:
Steven McDonald wrote:
Mike Peachey wrote:
Steven McDonald wrote:
Hi Mike
Thanks that would be useful to us. We also discovered the module
AutoCreateAndCanonicalizeUserInfo which looks like it was created to
solve this problem against an Active
Steven McDonald wrote:
Do you have some idea when this addition to ExternalAuth might be
available? If you have an Alpha or Beta module we could test it against
our LDAP on a development instance of RT
Steve
Fraid not.. I'm very busy at work and home at the moment and haven't got
to
Hello.
I have a Fedora 7, Apache 2 and MySQL and RT3-3.6.3.
I installed RT via yum and followed
http://wiki.bestpractical.com/view/FedoraCore7InstallGuide. Then I
configured /etc/rt3/RT_SiteConfig.pm.
When I try http://myWebSite/rt3 and the browser shows my login page
and I can't do the first
Hi,
When I add saved search with RT system's saved searches privacy as a
superuser to default RT at a glance layout I can not see it there.
Moreover if I try to modify the search options on
/Prefs/Search.html?name=RT%3A%3AAttribute-58 page I receive empty
page with footer div only. There are no
Hi folks,
I'm trying to find a plugin (or a method) for RT which will help me
report on my staff activity. At the moment I am searching for a
username and sorting by LastUpdated, but this only shows me the
tickets that this user updated last. If they work on tickets that get
updated by
Hello,
Can anyone give me some syntax for the Custom Field Include Page.
My understanding is that we can have a page loaded that users can select
options from, is that right.
Thanks
Our ethos: protecting the future of your business
This is an e-mail from Ethos Information Solutions Limited
This may be a simple fix, but can I setup RT not to globally squelch the
user when checking their box on the reply. I only want it to not send to
those individuals for that transaction only... Thanks!
Matt
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On Wed, Mar 11, 2009 at 13:40, Matt Hoover mhoo...@thectogroup.com wrote:
This may be a simple fix, but can I setup RT not to globally squelch the
user when checking their box on the reply. I only want it to not send to
those individuals for that transaction only... Thanks!
To the best of my
Cassandra,
Thanks. I DID get my contributions to the wiki. However, they look like
CRAP! I used cut Paste and the document text is all over the place. no
line delimiters at all. I want people to be able to read what I
contributed, not go blind (ha!). I'm up for any help in making the
Derek Cunningham wrote, On 3/10/09 10:54 AM:
Hi
If I have gone about posting my question the wrong way please let me know.
Should I add my RT_SiteConfig.pm file in addition to these logs? The
autoreply goes out right away, but I'm getting a lengthy delay on only the
admincc messages, and only
Thanks. I DID get my contributions to the wiki. However, they look like
CRAP! I used cut Paste and the document text is all over the place. no
line delimiters at all. I want people to be able to read what I
contributed, not go blind (ha!). I'm up for any help in making the stuff
On Wed, Mar 11, 2009 at 02:02:15PM -0400, Bill Cole wrote:
Derek Cunningham wrote, On 3/10/09 10:54 AM:
Hi
If I have gone about posting my question the wrong way please let me know.
Should I add my RT_SiteConfig.pm file in addition to these logs? The
autoreply goes out right away, but I'm
Kenneth Marshall wrote, On 3/11/09 2:27 PM:
On Wed, Mar 11, 2009 at 02:02:15PM -0400, Bill Cole wrote:
Derek Cunningham wrote, On 3/10/09 10:54 AM:
Hi
If I have gone about posting my question the wrong way please let me
know.
Should I add my RT_SiteConfig.pm file in addition to
I too am seeing this problem.
it only happens when:
1. the WYSIWYG editor is being used
2. IE7 is the browser
3. The user has a signature (i.e. RT automatically inserts text)
Im wondering if it has to do with the signature column being TEXT vs. VARCHAR
or something along those lines..
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A-ha! That's a reasonable theory... I've got a signature on my account; my
other users... not so much. ;)
FWIW, I also have the problem occur on IE6.
As you suggested, I removed my signature from my Preferences, and the problem
went away. Now, how does this help us solve the problem? If it
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