[rt-users] RT Internal Server Error

2009-06-28 Thread Varun Vyas
Hello All I am facing problem from past few months. That my RT 's performance has degraded and frequently i am getting "Internal Server Error 500" whenever i try to close ticket and also tickets operations are taking too much time. And whenever i close any ticket frequently it gives me *"Inte

Re: [rt-users] Absolute URL in parent/child ticket links

2009-06-28 Thread Woody - Wild Things
Kevin Falcone wrote: > > You have to locally change Elements/ShowLinks (and possibly > URI.pm). Because a Ticket can "Refer To" an external URI, RT > generates full URI for every link. Thanks Kevin, I'd looked at ShowLinks, and then on to URI.pm, but I'm afraid the perl is beyond me. I unders