Re: [rt-users] RT intermittent failures due to Mysql problems

2010-11-28 Thread uzee
Anyone please.?? uzee wrote: > > I just found out that my post was rejected cause I hadn't subscribed to > the mailing list. My bad, the rejection message actually went to the junk > folder so didn't see it right away. I'm posting this message again. > > Hi All, > I'm hoping some

[rt-users] bulk update thousands of tickets

2010-11-28 Thread uzee
Hi, Some of our devices that feed into RT generated thousands of tickets which are really informational. Besides the bulk update of the UI, is there another way that I can use to filter and update hundreds or thousands of tickets..? the UI allows for 50 tkts per page and that will take me a very

Re: [rt-users] bulk update thousands of tickets

2010-11-28 Thread Peter Reuterås
Hi On Sun, Nov 28, 2010 at 7:34 PM, uzee wrote: > > Hi, > > Some of our devices that feed into RT generated thousands of tickets which > are really informational. Besides the bulk update of the UI, is there > another way that I can use to filter and update hundreds or thousands of > tickets..? th

Re: [rt-users] RT 3.8.4 - adding comments with Google Chrome

2010-11-28 Thread sunnavy
actually, it's chrome's bug, which is fixed already, and I believe the fix will be included in the next release of chrome. see also http://code.google.com/p/chromium/issues/detail?id=62123 for users who want it now, I attached the workaround patch too. best wishes sunnavy On 10-11-25 08:35, sun

Re: [rt-users] RT Task Timer

2010-11-28 Thread john habermann
Here is the link to the original email that Jesse published about it. http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg04795.html On Thu, Nov 25, 2010 at 6:50 PM, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote: > Hi Tom, > i remember an addon at bps svn called RT-Extension-Time