Hello Thomas
RT_SiteConfig.pm:
# Any configuration directives you include here will override
# RT's default configuration file, RT_Config.pm
#
# To include a directive here, just copy the equivalent statement
# from RT_Config.pm and change the value. We've included a single
# sample value bel
Hi all,
I would like to create a comment box to submit quick comments in tickets you
I am browsing.
How can I make it submit the text as comment by default. I am missing
something from my code. New to Perl etc.
RT Says: Update type was neither correspondence nor comment. Update not
recorded.
On Sun, Feb 06, 2011 at 04:11:39PM -0500, Edwards, James wrote:
> Who's good out there that can be contracted to customize RT 3.8?
>
I hear that Best Practical sometimes does RT customization.
(It's worth noting that I'm RT's original author and the founder of Best
Practical, so I'm somewhat
Who's good out there that can be contracted to customize RT 3.8?
We have a base build which is suiting our needs but I would like to see if
there are some developers who can turn this great ticketing system into
something close (but not the same) to Service Now or other enterprise level
ticket/
