Re: [rt-users] apache 100% cpu usage

2011-03-21 Thread Payam Poursaied
I tried to examine your idea about big search. I did some of them (i.e. 128000 results) but httpd process only peaked (still not 100%) and in a few seconds get back to the normal state. It seems search with large result could not be the exact source if this problem Best Regards From:

Re: [rt-users] Some advice on initial config

2011-03-21 Thread Nick Porter
Okay, that makes sense. So I thought a different approach might be in order. Instead of having ExtertnalAuth create the privileged RT support users I'd have it create and authenticate all users as none unprivileged and manually set the support users to the correct group. The first problem

Re: [rt-users] CF appears after update even without SeeCustomField rights

2011-03-21 Thread David Good
On 2/9/2011 2:46 PM, David Good wrote: On 2/9/2011 8:29 AM, Kevin Falcone wrote: On Tue, Feb 08, 2011 at 10:31:25AM -0800, David Good wrote: I've found an issue in two separate 3.8.8 installations. Both have one or more CustomFields that are not supposed to be visible to most users. The CF

[rt-users] RT Content-Type default to text/html

2011-03-21 Thread Narayanaswamy, Nagaraj
Hello, Based on setting the content-type to text/html, looks like RT would send it as multi-part message with both text and HTML as attachments. https://github.com/bestpractical/rt/blob/rt-3.8.7/docs/templates.pod#Special_Headers I was wondering if there is a way to always have the default

Re: [rt-users] RT Content-Type default to text/html

2011-03-21 Thread Kevin Falcone
On Mon, Mar 21, 2011 at 12:29:11PM -0400, Narayanaswamy, Nagaraj wrote: Based on setting the content-type to text/html, looks like RT would send it as multi-part message with both text and HTML as attachments. It sends as multipart/alternative so your MUA chooses which one to display.