Re: [rt-users] As root I cannot remove a watcher from a queue -

2011-08-14 Thread Ruslan Zakirov
Hi, Last time I looked into such error it was a problem with revoking delegated rights. RT 4.0 drops support for personal groups and delegations. I recommend you to walk through ACL table and check all records where Delegated* columns are not zero or NULL. If you don't have delegated rights then

Re: [rt-users] Message threadings when close a ticket

2011-08-14 Thread Ruslan Zakirov
Landed into bug tracker: http://issues.bestpractical.com/Ticket/Display.html?id=18169 On Wed, Aug 10, 2011 at 11:07 PM, Albert Shih albert.s...@obspm.fr wrote:  Le 10/08/2011 à 10:03:52-0400, Kevin Falcone a écrit On Wed, Aug 10, 2011 at 02:47:26PM +0200, Albert Shih wrote: When I close a

[rt-users] Fix: ruby rt_client breaks when RT sub version number has two digits

2011-08-14 Thread Thierry Thelliez
Upgrading from RT 3.8.7 to 3.8.10 revealed a bug in the Ruby rt-client library. In several places, the following regular expression is used in client.rb: resp.gsub!(/RT\/\d\.\d\.\d\s\d{3}\s.*\n\n/,) # toss the HTTP response but that does not catch 3.8.10. It could/should be:

Re: [rt-users] Temporary directory for uploaded file when creating a ticket

2011-08-14 Thread Ruslan Zakirov
Hi, RT 3.8 and RT 4.0 uses sessions for uploaded files, so this shouldn't be an issue. Also, even one server true tmp files can not be shared between apache processes, so RT avoids them. Even tmp file is created, it's destroyed during the same request. As far as I can see from our code and