Hi There,
Two days ago I was working within RT as I do on a daily basis and I noticed
that the 'Owners' had disappeared.
My attempt at fixing this, I rebooted the Server where RT is hosted.
The next time I logged on, I got a blank white screen and so does any other
user logging in.
Could you
On 13/09/2011 09:14, Warren du Toit wrote:
Hi There,
Two days ago I was working within RT as I do on a daily basis and I
noticed that the ‘Owners’ had disappeared.
My attempt at fixing this, I rebooted the Server where RT is hosted.
The next time I logged on, I got a blank white screen and so
Hi,
I have been trying to get BrandedQueues to work with RT4 on Debian.
Got the extension installed but when I activate in RT_SiteConfig.pm
and issue Apache restart I get:
# /etc/init.d/apache2 restart
Restarting web server: apache2[Tue Sep 13 10:12:34 2011] [warning]:
(in cleanup) Error
Thank you Roy,
i already set that way and now the multiple email address is work on my RT
instance.
Regards,
Samuel
On Fri, Sep 9, 2011 at 4:53 PM, Raed El-Hames <
raed.el-ha...@daisygroupplc.com> wrote:
> Samuel,
>
> ** **
>
> I must admit I know little about getmail, but assuming the xxx
On Tue, Sep 13, 2011 at 01:19:36PM +0300, Indrek Paas wrote:
> Hi,
>
> I have been trying to get BrandedQueues to work with RT4 on Debian.
> Got the extension installed but when I activate in RT_SiteConfig.pm
> and issue Apache restart I get:
The BrandedQueues extension has been part of core sinc
Hi,
That was easy. Didn't notice the field before.
I will test it when I get the chance.
Thank you,
On Tue, Sep 13, 2011 at 5:03 PM, Kevin Falcone
wrote:
> On Tue, Sep 13, 2011 at 01:19:36PM +0300, Indrek Paas wrote:
>> Hi,
>>
>> I have been trying to get BrandedQueues to work with RT4 on Debi
Branding kind of works. But something is still off a bit.
In subject I can still see the old Queue name and in auto reply it is like this:
This message has been automatically generated in response to the
creation of a trouble ticket regarding:
"WEB: RT Branding test 2",
a summary of which a
>BTW your command output implies that your DatabaseName is unset.
I started over and have gotten past the database error. It seems it was
not picking up on the name because of a typo (just guessing).
Thank you
RT Training Sessions (http://bestpractical.com/services/training.html)
*
On Tue, Sep 13, 2011 at 07:04:51PM +0300, Indrek Paas wrote:
> Branding kind of works. But something is still off a bit.
> In subject I can still see the old Queue name and in auto reply it is like
> this:
If you've customized your templates or upgraded your RT, you likely
need to fix a number of
Hi all,
We have RT4.0 with RT::Authen::ExternalAuth. In attr_match_list section
we have:
'attr_match_list' => ['Name',
'EmailAddress',
'RealName',
],
'attr_map'=> {
On Tue, Sep 13, 2011 at 12:04:44PM -0700, Hossein Rafighi wrote:
> Hi all,
>
> We have RT4.0 with RT::Authen::ExternalAuth. In attr_match_list
> section we have:
> 'attr_match_list' => ['Name',
>'EmailAddress',
>'
I'm playing with radio buttons in 4.0. I can configure them as Yes/No but
I end up with 3 - No Value | Yes | No. Is there any way to get rid of the
"No Value" button?
RT Training Sessions (http://bestpractical.com/services/training.html)
* Chicago, IL, USA September 26 & 27, 2011
* S
Hi Kevin,
Much appreciated. Using alternate email addresses instead of alternate
uids sounds even better. Is this url:
http://requesttracker.wikia.com/wiki/AutoCreateAndCanonicalizeUserInfo
what I need? If not, can you please point me to a page where
step-by-step instruction is.
Again, many
On Tue, Sep 13, 2011 at 03:09:03PM -0700, Yan Seiner wrote:
> I'm playing with radio buttons in 4.0. I can configure them as Yes/No but
> I end up with 3 - No Value | Yes | No. Is there any way to get rid of the
> "No Value" button?
Nope.
-kevin
pgpMUi0yaCx11.pgp
Description: PGP signature
--
On Tue, Sep 13, 2011 at 03:18:16PM -0700, Hossein Rafighi wrote:
>Much appreciated. Using alternate email addresses instead of alternate
> uids sounds even
>better. Is this url:
> [1]http://requesttracker.wikia.com/wiki/AutoCreateAndCanonicalizeUserInfo
>what I need? If not, can you p
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