On Thu, Nov 17, 2011 at 1:49 PM, Adrian Stel adisa...@gmail.com wrote:
Hi Ruslan,
If I understand well:
1) apply patch - easy to do (just add line to
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm)
2) Here I have some question because I'm not sure how set
Hi Ruslan,
I comment in RT_SiteConfig.pm:
#p_enc_pkg =
#p_enc_sub =
and put:
p_check = sub {
my ($hash, $pass) = @_;
use Authen::Passphrase;
return Authen::Passphrase-from_crypt($hash || '*')-match($pass);
},
In log I can see:
p_check for My_MySQL failed: unrecognised crypt scheme
On Thu, Nov 17, 2011 at 3:30 PM, Adrian Stel adisa...@gmail.com wrote:
Hi Ruslan,
[snip]
In log I can see:
p_check for My_MySQL failed: unrecognised crypt scheme $H$ at
/opt/rt4/etc/RT_SiteConfig.pm line 154
Looks like it works.
This is the line:
154 return
Hello,
Can someone tell me what RT-Extension-CustomField-HideEmptyValues is
supposed to do? I have one drop down that filters values for other ones. I
would have thought that the child drop downs would be hidden as they have
no values until the parent is selected, but that doesn't seem to work
Tom -
When we started using RT (3.6?), we set the template to 'Blank' for all
scrips until we figured out which messages we did want to send. We then
enabled the On Resolve, Reply to Requestors. Drawback: no silent resolve.
We briefly tried a user-defined scrip for a silent resolve. The scrip
On Thu, Nov 17, 2011 at 09:53:49AM -0500, sharon.belliv...@frb.gov wrote:
Tom -
When we started using RT (3.6?), we set the template to 'Blank' for all
scrips until we figured out which messages we did want to send. We then
enabled the On Resolve, Reply to Requestors. Drawback: no silent
On 11/17/2011 08:52 AM, Jim Lesinski wrote:
Can someone tell me what RT-Extension-CustomField-HideEmptyValues is
supposed to do? I have one drop down that filters values for other ones.
I would have thought that the child drop downs would be hidden as they
have no values until the parent is
We're uploading some pdf files into custom fields as images. We need to
do this as we want the pdfs to be clickable in searches.
The problem is that the thumbnails show as broken images. I'm guessing
this is because RT doesn't know how to make thumbnails from pdfs.
We want to either have the
On 11/17/2011 01:16 PM, Yan Seiner wrote:
We're uploading some pdf files into custom fields as images. We need to
do this as we want the pdfs to be clickable in searches.
That's the wrong approach. You should upload your PDFs into Upload a
file CFs and extend the column map (using callbacks)
Presently by default the nightly script runs to move items from any stalled
state to opn when the Starts Date arrives.
Is there a way to also have the script clear the Starts field as well?
---
Vance Walsh
Network and Systems Administrator
Concord Academy - Concord, Mass.
RT Training
Apparently this isn't a bug, was wondering if any of you have run into the
following scenario:
I am trying to upgrade from version 3.6.11 to the most recent. When
running make upgrade-database, it errors out with the following:
DBI connect('dbname=rt3;host=
localhost','rt_user',...) failed:
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