Dnia 2011-12-02, pią o godzinie 17:09 -0500, Jim Lesinski pisze:
Hello,
It seems like the Command by Mail plugin does not work with a Custom
Field of type Enter Multiple values with Autocompletion. I created a
field named Tags, but when I use Command by Mail to email even a
single value
Hi,
have configured LDAP Import extension with RT 4.0.2 and getting following
error message from script:
[Mon Dec 5 11:24:47 2011] [error]: LDAP search failed Sizelimit exceeded
(/usr/local/share/request-tracker4/lib/RT/Extension/LDAPImport.pm:866)
as much I understand this comes because
Optimized the scrip by quite a bit, below the result:
#!/bin/bash
datum=`date +%d%m%y`
if [ $datum -eq 261211 -o $datum -eq 090412 ]
then
echo Mag niet!
else
for i in `/opt/rt4/bin/rt ls -t ticket Status!='resolved' and
Status!='rejected' and Status!='spam' and Status!='deleted' -f
Hi
I configure my RT with Stand Alone Server Mode. I used 'SendMail' to
send mails from RT to notify create, response, resolve tickets ,...
I have problems because my RT don't send emails to any domain, only send
email from localhost.
I configure my SendMail following the next steps:
Has anyone implemented TitleBox and Clock (and maybe other) widgets that
can be used on dashboards?
We rolled out our status board which shows the status of current jobs.
The status board is a browser kiosk (no window decorations or menubar).
The two most asked questions: Where is the clock?
Raphael,
Why do you give the ticket back to the originator? Why not just resolve it
and let RT send them an email, after all, it is finished, is it not? You
can always run a report to list ticket generated by whomever.
As far as types of notification, I can't think of anything other than email
Stefan,
Try creating a query and putting it into a Dashboard owned by the support
group Or add it to their home page display.
Kenn
On Thu, Dec 1, 2011 at 6:17 AM, Stefan Vollmar voll...@nf.mpg.de wrote:
Hi,
we have just started using RT and come across this problem: a ticket has
been
