Re: [rt-users] Help with shredder in 3.8.10

2011-12-27 Thread Dennis Comeaux
Ah HA! Use rtx-shredder 0.07, downloadable from cpan. [root@rtrestore090327 sbin]# pwd /root/RTx-Shredder-0.07/sbin [root@rtrestore090327 sbin]# ./rtx-shredder --plugin help-Tickets USAGE masks If any argument is marked with keyword `mask' then it means that this argument support two s

[rt-users] Help with shredder in 3.8.10

2011-12-27 Thread Dennis Comeaux
I know we should be upgrading, but you know how that goes. So I am stuck on 3.8.10 and I am trying to take some old restores and integrate that data into one big new server which can handle the load. So, I have restored the data I want to a new server. I am now trying to get that data OUT of the

Re: [rt-users] Apache perl ?

2011-12-27 Thread Ruslan Zakirov
On Tue, Dec 27, 2011 at 21:33, Damien Hull wrote: > Here's what I have > 1. Ubuntu 10.04 > 2. RT 4.0.4 > 3. New Installation of Perl in /usr/local/ > > I configured Request Tracker to use the new installation of perl. I'm > assuming Apache needs to use it as well. How do I get Apache to do > that?

[rt-users] Apache perl ?

2011-12-27 Thread Damien Hull
Here's what I have 1. Ubuntu 10.04 2. RT 4.0.4 3. New Installation of Perl in /usr/local/ I configured Request Tracker to use the new installation of perl. I'm assuming Apache needs to use it as well. How do I get Apache to do that? I tried installing a libapache2-perl something. That didn't look

[rt-users] Problem to create a personal group dashboard

2011-12-27 Thread Daniel Garcia Mejia
Hi 1.- I create a group 'Extern'. 2.- I a user 'Extern1'. 3.- I assign user to the group 4.- I check the correct rights (I think) 5.- I create a dashboard 'External' in the control panel of the grup. When I login with''I can not see the 'dashboard' that I created earlier with the administrator