Zoedog,
Depending on how many Global rights you have granted, just don't give them
the "ModifyTicket" right and don't let them modify comments, reply to
tickets or modify any custom fields.
Kenn
On Wed, May 9, 2012 at 12:00 PM, Zoedog wrote:
>
> I have a requirement to set up a select few user
Hi all,
I've attempted to update RT from v4.0.4 to v.4.0.5 - the catch is the 4.0.4 is
from Ubuntu distro (apt-get install request-tracker4).
I think I've only got one issue at this point and that is the distro puts
RT_SiteConfig.pm under "/etc/request-tracker4" not "${RTHOME}/etc/". I couldn't
Oops -- missed attaching the patch.
This is my first real contribution in perl. Code feedback is welcome! :)
Thanks,
Jok
--
| Joachim Thuau | IT Systems Engineer - Linux / SpaceX |
| Cell: 310-890-7937 | Office: 310-363-6153 |
ldap-import-privileged-filter.diff
Description: ldap-import-privil
Hello List,
I was looking for a way to get a number of users for a new implementation
of RT to automagically set certain users as "privileged" if they were in a
set of groups.
I write a patch and submitted that to the RT-Extension-LDAPImport bug
tracker. But I now realize that this might alread
Thanks Ruslan, it works
Joop
On Thu, May 10, 2012 at 11:47 AM, Joop wrote:
> I'm currently developing a script which will set rights for various groups
> on all our queues and groups. But I have hit a problem, I'm using RT-4.0.5
> with AT-2.0.2beta
> Setting the RT rights on the queues and groups is working well but the
> pro
I'm currently developing a script which will set rights for various groups
on all our queues and groups. But I have hit a problem, I'm using RT-4.0.5
with AT-2.0.2beta
Setting the RT rights on the queues and groups is working well but the
problem is setting the RTFM rights. I want to set the rights
