Re: [rt-users] Scrip compile issue

2012-07-06 Thread Kenneth Crocker
Mike, If you can define that user, why not modify the email address to show the group address you want it to go to. That way the Reply to Requestor will work the way you want and you won't need the code? Kenn On Thu, Jul 5, 2012 at 1:29 PM, Michael Coakley mike.coak...@gmail.comwrote: Kenn,

Re: [rt-users] Scrip compile issue

2012-07-06 Thread Mike Coakley
Kenn, Actually after I sent the message I did actually think of the best answer for 95% of the cases; that is to simply add the address to the distribution list. But that other 5% we are actually determining the Requestor address based upon the queue it is going to. (Didn't show that in the code

Re: [rt-users] Look for Existing ticket based on external RT Subject Tag

2012-07-06 Thread Ruslan Zakirov
On Thu, Jul 5, 2012 at 6:37 PM, Joseph Moles jbmo...@gmail.com wrote: I'm running RT 4, and we have a external service provider that has their own RT system. When they create a ticket to us, their RT sends the notification to the email address associated with our RT. The problem is that their

Re: [rt-users] Change the place of title page name

2012-07-06 Thread Jonathan Khattir
Ok I tried your js script in the browser console, It's worked great :) but i don't understand when you say Use a callback in Header to put it on RT pages. Could you give me a exemple please ?

Re: [rt-users] Change the place of title page name

2012-07-06 Thread Ruslan Zakirov
On Fri, Jul 6, 2012 at 5:59 PM, Jonathan Khattir jonathan.khat...@mobiquithings.net wrote: Ok I tried your js script in the browser console, It's worked great :) but i don't understand when you say Use a callback in Header to put it on RT pages. Could you give me a exemple please ? Have

Re: [rt-users] Change the place of title page name

2012-07-06 Thread Ruslan Zakirov
On Fri, Jul 6, 2012 at 6:28 PM, Jonathan Khattir jonathan.khat...@mobiquithings.net wrote: /NoAuth/js/Title.js in one place you say Title in other title. Case matters. Have you tried to open the URL of java script file in the browser? Have you cleared mason cache? -- Best regards, Ruslan.

Re: [rt-users] Change the place of title page name

2012-07-06 Thread Jonathan Khattir
I wrote Title in both file, and when i open 192.168.2.11/NoAuth/js/Tile.jsin my browser i can see jQuery('#header h1').prependTo('#body'); 2012/7/2 Jonathan Khattir jonathan.khat...@mobiquithings.net Hi, I would like to known how i can change the place of the title of current page view. The

Re: [rt-users] Change the place of title page name

2012-07-06 Thread Jonathan Khattir
And y clear cache every time that i do a change. 2012/7/2 Jonathan Khattir jonathan.khat...@mobiquithings.net Hi, I would like to known how i can change the place of the title of current page view. The variable is $Title, define in /Element/Header so i would like export this variable or