Hi I am having 3 issues in user permissions
1. When I try to create a ticket as minimum privileged
user on a queue I can see and select the “status” and the “owner” under Basics.
How can I hide this from selected users (requesters)
2. When the requester goes in to basic under
ticket,
Hi Ruslan
I managed to figure out how to successfully create a dirty variant, and it
seems to do what I want. However, I am still struggling to create the
callback.
There is a callback in Header file to put any custom javascript on RT
pages. - I do not find such a callback.
I now understand
I think I must clarify what I am saying below:
from what I understand RT4 callbacks are defined in /rt4/share/Elements. I
found a number of callbacks there, but not the one I am looking for, viz.
Header, so I need help to either find it or create it from scratch.
Regards
Nafiesa
On 10 July 2012
My apologies Kevin,
vi's word wrapping joined forces with my dyslexia forced me
to read this backwards...
thanks again,
-m
## SERVICE-SPECIFIC SECT
ION
# If you can bind to you
r LDAP server anonymously you should
Hi Ruslan,
Thanks a lot, the patch there
(https://rt.cpan.org/Public/Bug/Display.html?id=31795) made the trick. I
added it to the wiki.
Thanks,
vlio
[09/07/2012 - 13:53] Ruslan Zakirov :
On Mon, Jul 9, 2012 at 1:17 PM, vlio zev...@gmail.com wrote:
Hello,
No idea from
On Tue, Jul 10, 2012 at 5:20 AM, Etuate Cocker eduade.2...@gmail.com wrote:
Hi Ruslan, I have used this variable to create my external custom field in
RT_Site..pm. What I wanted is to retrieve value selected by a user from
tickets and have it displayed in activity reports. Any idea would be
Hi,
RT's file share/html/Elements/Header contains the following line:
$m-callback( %ARGS, CallbackName = 'Head' );
It's the perfect place to insert custom CSS/JS hacks.
On Tue, Jul 10, 2012 at 2:51 PM, Nafiesa Allie nafie...@kromco.co.za wrote:
I think I must clarify what I am saying below:
