/opt/rt4/etc/apache2-modperl2.conf
AddDefaultCharset UTF-8
Location /rt
Order allow,deny
Allow from all
SetHandler modperl
PerlResponseHandler Plack::Handler::Apache2
On Fri, Jul 13, 2012 at 8:24 PM, Kailas Narendran kai...@kiinde.com wrote:
We're using RT and have a situation where, on correspondence, we need to
notify both Owners and AdminCCs. If someone is on both lists, then we would
want them to be only notified once.
I found an example at
Hi all,
RT: 4.0.5
I've got privileged users given all the Rights for Staff but when they
attempt to merge two tickets together an error message is given - New ticket
doesn't exist.
When I go in with my Do anything perms the tickets merge without error.
Wondering if there is a permission need
Hello,
I read about how people fixed this in the past, but these aren't working
for me.
We have been auto-creating users for a while now, and this is the first
problem we have encountered, since the initial configuration. We also
authenticate via ldap.
I looked at the users in RT, and we don't
Hello,
I just spent, a couple hours trying to find out why when my user sent an
email to create a ticket, it didn't work. We have been auto-creating
users for a long time without problems. Searching old posts, I was
unable to find one that helped.
The user got both the following messages:
User
It is complaining about the email already in use because it is querying AD and
seeing the email address. It should auto-create, if the email address and Name
are unique. Maybe use sAMAccountName instead of Name?
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
