RT is installed from the Ubuntu repository, and the installation seems to log
to /var/log/syslog and /var/log/apache2/error.log. However, I just discovered
that it is only the Apache log that has charset problems. The syslog shows all
characters correctly. Also, the Apache log logs in GMT
Ok, thanks!
Date: Fri, 20 Jul 2012 07:25:08 -0700
From: falc...@bestpractical.com
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Reset all users' RT at a glance
On Mon, Jul 16, 2012 at 10:06:22AM +0200, Ole Jon Bjørkum wrote:
I have configured RT at a glance globally,
Hello
With RT 3.8.4 we want to setup the SenderName within emails that there will
be only QueueName.
Within config, $UseFriendlyFromLine is set to 1.
When users send an email to RT, then they receive auto-reply email, where
the FROM is: QueueName via RT
But when someone replies from ticket,
On Friday 20 July 2012 08:45 PM, Kevin Falcone wrote:
On Fri, Jul 20, 2012 at 01:14:53PM +0530, Rajesh Kumar wrote:
Hi All,
I'm new to RT and trying to make it work in following manner -
1. There should be only one queue called 'Support'. This is because we have
too many clients
Anyone have any further thoughts on this?
Thanks.
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Alex Young
Sent: 17 July 2012 11:06
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT
My RT_SiteConfig.pm:
Set($whois, {
6 = {
Host= whois.nic.uk,
FriendlyName = Nominet,
},
1 = {
Host= whois.iana.org,
FriendlyName = IANA,
},
5 = {
Host= whois.ripe.net,
FriendlyName = RIPE,
},
2 = {
Host= whois.internic.net,
FriendlyName = INTERNIC,
},
3 = {
Host= whois.arin.net,
FriendlyName
Hi,
I use fetchmail with mailgate as MDA. With some mails I get: MDA
returned non zero status 75.
How can I fix this?
TIA
Matthias
--
MHC SoftWare GmbH
Fichtera 17
96274 Itzgrund/Germany
voice: +49-(0)9533-92006-0
fax: +49-(0)9533-92006-6
e-mail: i...@mhcsoftware.de
Several months ago we had an issue in which the host running our RT
instance got corrupt. I was able to restore the majority of our data
with two exceptions: the ObjectCustomFieldValues table and the
CustomFieldValues table. Bringing the CustomFieldValues table back to
normal was easy. The
Anyone able to assist this at all?
--
Hesan Yousif
IT Web Manager
University of Sussex Students' Union
T: 01273 877356
M: 07738 995 035
E: h.d.you...@sussex.ac.uk
W: www.sussexstudent.com - www.twitter.com/ussu -
www.facebook.com/thestudentsunion
We’d like to hear what you’ve got to say
On 07/23/2012 03:24 PM, Hesan Yousif wrote:
Anyone able to assist this at all?
Can we see your (sanitized) RT_SiteConfig.pm? How about the relevant
/etc/aliases entries?
Best,
--Glenn
--
Glenn E. Sieb
System Administrator
+1 201 809-4958
eFashionSolutions
80 Enterprise Avenue South
Hi Glenn,
Thanks for getting back to me on this question. Of course, they are as
follows:
RT_SiteConfig.pm
-
# This file was generated by running update-rt-siteconfig-4.
#
# While local modifications will not be overwritten without permission,
# it is recommended the they
On 07/23/2012 02:46 AM, Alex Young wrote:
Anyone have any further thoughts on this?
Are you running with or without the security patches?
On 07/22/2012 05:47 AM, Hesan Yousif wrote:
Technical details of temporary failure:
The recipient server did not accept our requests to connect. Learn more
at http://support.google.com/mail/bin/answer.py?answer=7720
[(21) mail.xxx.xx.xx.
[13x.xxx.xx.xx]:25: Connection timed out]
Your error
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