Hello,
if I want to create a ticket in RT4 via New Ticket in in General and
press on the button, I always see a hint Possible cross-site forgery.
This always occurs whenever I want to change or insert any data in the
RT4 and click on the Submit button.
What can I do?
Greetings,
Wolfram
good afternoon,
Could you tell us what local variable you mean?
there isn't the release note for the 4.0.6 in the web page.
Thomas Sibley wrote:
On 07/20/2012 05:43 AM, Rémi wrote:
In my case I tweek a little more the scrubber to avoid (reduce)
security issues,
the only thing I
Hi everyone,
I encountered a problem with RTFM today: I am not able to delete any
article without RT throwing an error message An internal RT error has
occurred.
The logfile shows this:
[error]: RT::FM::Article::CurrentUserCanSee Unimplemented in
RT::Transaction.
On Wed, Jul 25, 2012 at 12:39 PM, Wolfram Huettermann
wolfram.huetterm...@desy.de wrote:
Hello,
if I want to create a ticket in RT4 via New Ticket in in General and press
on the button, I always see a hint Possible cross-site forgery. This
always occurs whenever I want to change or insert any
Hi,
We successfully reconfigured our RT server to use Gmail instead of a
local smtp server.
Unfortunately we are running into 'Cannot allocate memory' errors
after apache consumes all the available memory, please see sample
error below:
[Mon Jul 23 09:34:04 2012]
Hi all,
sometimes happens that my RT system start sending a lot of RT Bounces.
On rt.log i got:
[Wed Jul 25 13:44:56 2012] [crit]: RT Received mail
(20120725134439.cf23f1...@tickets.unisi.it
) from itself. (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1796)
[Wed Jul 25 13:44:56 2012] [crit]: RT
Hi,
Your system is out of memory. You should lower number of apache
processes. Setup more more memory effective configuration. Lower
number of requests each child serves before restart. I know that
lowering number of translations loaded into RT can lower memory
footprint.
Do you use mod_perl? Do
Hello all,
I am having issues trying to add watchers to most of my queues. When I try to
add a user or group I receive the error message Group not found.
I can set watchers for 2 queues (one is the General queue) out of 9 total
queues.
Also, I noticed that the 2 queues that I can set
I've seen this exact thing happen when the person trying to add the
watchers didn't have permissions to the queues in question. Rather than
handling it properly, RT sticks a null queue name into the query, which the
query doesn't like much.
On Wed, Jul 25, 2012 at 10:18 AM, Betz, Gregory
Hey Paul,
Thanks for the quick response.
I use the root account when attempting to put watchers on the queues, so I
don't think this is the issue
Thanks,
Greg
From: ptomb...@gmail.com [mailto:ptomb...@gmail.com] On Behalf Of Paul Tomblin
Sent: Wednesday, July 25, 2012 10:25 AM
To: Betz,
On Tue, Jul 24, 2012 at 3:47 PM, Mayk Backus bac...@nlcom.nl wrote:
Helle List,
Is there a how-to that explains on how to run rt-server with a ssl
certificate. We have a wildcard cert that we want to use on our RT
installation.
Any tips are greatly appreciated. Thank you in advance,
Well.
On Tue, Jul 24, 2012 at 03:17:27PM +0200, Björn Schulz wrote:
wow quick
thx Ruslan
Also - new branch written by a colleague that we hope to get merged in soon.
https://github.com/bestpractical/rt/blob/4.0/document-initialdata/docs/initialdata.pod
On 24.07.12 15:15, Ruslan Zakirov wrote:
On
Also, I noticed the following message after the aforementioned warning message
in the log.
Use of uninitialized value in numeric eq (==) at
/opt/rt4/local/html/Admin/Elements/EditQueueWatchers line 3.
(/opt/rt4/local/html/Admin/Elements/EditQueueWatchers:3)
Thanks,
Greg
From:
That's just a consequence of the other error:
%if ($Members-Count == 0 ) {
$Members-Count returns an undef because of the error, which leads to the
second error.
On Wed, Jul 25, 2012 at 1:13 PM, Betz, Gregory gregory.b...@thesiorg.comwrote:
Also, I noticed the following message after the
Asanka:
I tried this RT4-type vhost config like you suggested
VirtualHost rt.metacalculus.net:80
ServerName rt.metacalculus.net
ServerAdmin ad...@rt.metacalculus.net
DocumentRoot /opt/rt3/share/html
AddDefaultCharSet UTF-8
PerlRequire /opt/rt3/bin/webmux.pl
Location /
On 07/25/2012 10:27 AM, Joseph Thames wrote:
Asanka:
I tried this RT4-type vhost config like you suggested
Asanka's suggestion was well intentioned, but you can't use an RT 4
config with an RT 3 install. Don't bother trying to make it work.
Thomas:
Since I can get a login window and
Hi
We started using external auth for ldap auth using
RT::Authen::ExternalAuth on RT 3.8.2 for more than a month.
Our company name changed, so the email domain name changed from
foo.com to bar.com
I have user with valid account
1893818 muser User, My my.u...@foo.com
But he
On Wed, Jul 25, 2012 at 02:27:00PM -0400, Asif Iqbal wrote:
Hi
We started using external auth for ldap auth using
RT::Authen::ExternalAuth on RT 3.8.2 for more than a month.
Our company name changed, so the email domain name changed from
foo.com to bar.com
I have user with valid
On Wed, Jul 25, 2012 at 2:59 PM, k...@rice.edu k...@rice.edu wrote:
On Wed, Jul 25, 2012 at 02:27:00PM -0400, Asif Iqbal wrote:
Hi
We started using external auth for ldap auth using
RT::Authen::ExternalAuth on RT 3.8.2 for more than a month.
Our company name changed, so the email domain
On 07/25/2012 11:27 AM, Asif Iqbal wrote:
Should I change the matching restriction on the config file from
# to just the Name and EmailAddress to save
encountering problems later.
'attr_match_list'= [ 'Name',
On Wed, Jul 25, 2012 at 3:14 PM, Thomas Sibley t...@bestpractical.com wrote:
On 07/25/2012 11:27 AM, Asif Iqbal wrote:
Should I change the matching restriction on the config file from
# to just the Name and EmailAddress to save
encountering problems later.
On Wed, Jul 25, 2012 at 12:31:48PM -0700, Thomas Sibley wrote:
On 07/25/2012 12:26 PM, k...@rice.edu wrote:
# We cannot assume uniqueness of Name for global RT use. ktm - 20091104
# #SANITY CHECK THE NAME AND ABORT IF IT'S TAKEN
# if ($RT::SystemUser) { #This only works if
Hi Tim,
there's an option you have to enable in RT_SiteConfig
=item C$ShowUnreadMessageNotifications
If set to 1, RT will prompt users when there are new,
unread messages on tickets they are viewing.
=cut
Set($ShowUnreadMessageNotifications, 1);
Hello all,
Have any one installed RT 4.0.6 on RHEL 5.7 ?
Can you provide me the steps?
Is that mandatory to install using root id? can we install from a non root
a/c?
Thanks in advance.
Srini
--
View this message in context:
We have determined a number of security vulnerabilities in commonly
installed RT extensions, enumerated below. You can determine which, if
any, of these extensions your RT installation is using by navigating to
Configuration - Tools - System Configuration, and examining the
Plugins configuration
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