Folks,
I am unable to use the rt-crontool with NotifyGroup action
This is what I am running
/opt/rt4/bin/rt-crontool --search RT::Search::ActiveTicketsInQueue
--search-arg QueueName --condition RT::Condition::Overdue --action
RT::Action::NotifyGroup --action-arg GroupName
And this is the
i also had same issue some time ago and solved it like this:
$CRONTOOL --search RT::Search::ActiveTicketsInQueue --search-arg $QUEUE
--condition RT::Condition::UnownedTicket --condition-arg $PERIOD --action
RT::Action::Notify --action-arg $EMAIL --transaction first --template
$TEMPLATE
Notify
Am 31.07.2012 18:15, schrieb Jose M Vidal:
Hi,
After installing JSGantt plugin (not sure if there's any relationship
though) there's something missing in the ticket's page
(//mydomain/rt/Ticket/Display.html?id=nn)
The link this icon is pointing is
To answer my own question.
It looks like by taking the default 'Y'
to the CPAN prompt:-
Do you want to install JSON::XS?(Y/n) [Y]
that both JSON modules were installed.
JSON -- 2.53
JSON::XS -- 2.33
--
On Thu, 2 Aug 2012, o.n...@cs.ucc.ie wrote:
Hi all,
I am building a new install of
On Thu, Aug 02, 2012 at 11:20:31AM -0500, Josh Hopkins wrote:
Is there somewhere to change the default format of the quick search for
all users?
Do you mean the Simple Search in the upper right corner of RT which
you could change with the DefaultSearchResultFormat config option or
do you
Quite strange: I removed autohandler file, restarted apache2, and the
problem still happened.
Then restored autohandler file again, and now the problem looks solved.
Can't understand the reason, but...
Thank you very much.
On 08/03/2012 02:23 AM, Shrivallabh Deshmukh wrote:
I checked to see that the group is getting loaded correctly. But it is
not able to get hold of a transactionObk it seems like.
That makes sense since there is no transaction that has occured. Rather
this is a cronjob which is triggering the
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Friday, August 03, 2012 8:55 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] default format of quick search
On Thu, Aug 02, 2012 at 11:20:31AM
