Hi Can I do below
Define a script which will change custom field
state on reply to a ticket as below
1. Custom filed “reply stat”
a. Waiting on Customer (requester)
b. Work in progress (internal communication)
If the customer (requester) replies the status should
changed to
Hello,
We just upgraded to RT 4.0.7 and I see this error below when it started up. RT
seems to operate fine.
I'm wondering it anyone else has hit this and if this is a real problem or not.
This message is repeating,
not continuously.
Thanks,
Mike
[Wed Aug 29 14:02:14 2012] [error]: Couldn't
Ok scratch this question, we found this line in RT_SiteConfig.pm:
Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
Which is related to the commandbymail module we used in RT 3.8.8, that we don't
use anymore.
After commenting that line out and restarting httpd, the error has gone away.
On Tue, Aug 28, 2012 at 03:26:57PM -0400, Jeff Blaine wrote:
We have a need to make the current working queue more obvious
in the web UI.
I've had a look, and my first choice desire would be to get
html/Elements/PageLayout to include the queue name in $title:
...
div
Good Evening Robert,
Thanks for the repo! - I think I'll have to make get a copy of that, and get
this party started!
--
Mr Guru
Google+ -- misteritg...@gmail.com
On 28 Aug 2012, at 13:53, Robert Blackwell rob...@robertblackwell.com wrote:
I just made a new organization called rtcommunity
