Any help?
El 01/10/2012 17:02, "Juanjo" escribió:
> Hi to all.
>
> When we create or assign a ticket the email that the user receive have a
> link to the ticket.
> But one response with email about the ticket make the user connecto to see
> it on the rt system.
>
> Coud i attach a link to the tic
First of all, you cannot save/share a search/dashboard for a group unless
you are a member of that group. If you are an admin with the correct
privileges, you can set the privileges for that group to allow them to
see/load/modify that search/dashboard.
If you don't want to be a member of a bunch o