[rt-users] rt-mailgate: undefined server error

2012-12-03 Thread Carlos Fuentes Bermejo
Hiya folks, Since a few days ago I'm having the following error: rt-mailgate: connecting to http://xxx.xxx.xxx.xxx//REST/1.0/NoAuth/mail-gateway An Error Occurred = 500 read timeout /path/to/my/rt/bin/rt-mailgate: undefined server error This is happening since I did migrate

[rt-users] scrips...change due date on queue change

2012-12-03 Thread Telmo Cardoso
Hi again, I would really like if someone could help me with this question, because its not hard, but its not working dunno why. I'm chaging due dates on queue change, based on ticket creation date. I have the following scrips: Condition: On Queue Change Action: User Defined Template: Blank

Re: [rt-users] scrips...change due date on queue change

2012-12-03 Thread Thomas Sibley
On 12/03/2012 10:30 AM, Telmo Cardoso wrote: This only fails on this line: my $curtime = $self-TicketObj-CreatedObj-Get( Timezone = 'server' ); If I place my $curtime=time; it will work. You probably want $self-TicketObj-CreatedObj-Unix. Refer to

Re: [rt-users] Page not found http://.…./HASH(0x2af24643ee50)

2012-12-03 Thread Thomas Sibley
On 12/03/2012 03:21 AM, Albert Shih wrote: install the new version 0.12 from http://search.cpan.org/dist/RT-Authen-ExternalAuth/ but I still have this problem. I have do this three time. I suspect you never cleared the mason cache and the old code was still being used. We're

Re: [rt-users] rt-mailgate: undefined server error

2012-12-03 Thread Thomas Sibley
On 12/03/2012 01:27 AM, Carlos Fuentes Bermejo wrote: Hiya folks, Since a few days ago I'm having the following error: rt-mailgate: connecting to http://xxx.xxx.xxx.xxx//REST/1.0/NoAuth/mail-gateway An Error Occurred = 500 read timeout /path/to/my/rt/bin/rt-mailgate:

Re: [rt-users] Page not found http://.…./HASH(0x2af24643ee50)

2012-12-03 Thread Albert Shih
Le 03/12/2012 ? 10:52:34-0800, Thomas Sibley a écrit On 12/03/2012 03:21 AM, Albert Shih wrote: install the new version 0.12 from http://search.cpan.org/dist/RT-Authen-ExternalAuth/ but I still have this problem. I have do this three time. I suspect you never cleared the

[rt-users] Create RT ticket via perl, within RT but not via web interface?

2012-12-03 Thread Len Jaffe
I have a data collection app that needs to finish by created a ticket. The app itself is protected by RT's authentication (user and password), and the app uses RT's mason environment. RT::Client::REST is demanding a login. I don't have the user's credentials, so I figure I need to find the RT

Re: [rt-users] On Correspond - Open ticket

2012-12-03 Thread Joe Harris
Nick, Did you hear any answers on this request? We are researching the exact same thing since moving from 3.8.9 to 4.0.5. On Fri, Nov 30, 2012 at 8:00 AM, Nick Fennell nick.fenn...@appliansys.com wrote: Actually, some additional information to this. The scrip may in fact be working but from

Re: [rt-users] Create RT ticket via perl, within RT but not via web interface?

2012-12-03 Thread Thomas Sibley
On 12/03/2012 01:43 PM, Len Jaffe wrote: I have a data collection app that needs to finish by created a ticket. The app itself is protected by RT's authentication (user and password), and the app uses RT's mason environment. RT::Client::REST is demanding a login. I don't have the user's

Re: [rt-users] Page not found http://.…./HASH(0x2af24643ee50)

2012-12-03 Thread Georgi Georgiev
Quoting Albert Shih at 03/12/2012-12:21:45(+0100): Le 29/10/2012 ? 12:50:34-0400, Kevin Falcone a écrit On Mon, Oct 29, 2012 at 05:32:09PM +0100, Carlos Fuentes Bermejo wrote: I'm just upgraded to 4.0.8, I'm also using RT::Authen::ExternalAuth to login against a ldap server, and when I

Re: [rt-users] rt-mailgate: undefined server error

2012-12-03 Thread Carlos Fuentes Bermejo
Hi Thomas, Nothing on the web server logs. Cheers, Carlos El 03/12/2012, a las 19:53, Thomas Sibley escribió: On 12/03/2012 01:27 AM, Carlos Fuentes Bermejo wrote: Hiya folks, Since a few days ago I'm having the following error: rt-mailgate: connecting to