On Mon, Apr 29, 2013 at 06:41:07AM +, Michael Keetman wrote:
> Hello,
>
> I am not entirely sure this is the right forum for this question, however the
> only other information I can find about RT-Jasper is in this and the Devel
> mailing lists.
>
> I have managed to install the RT-Jasper a
I have been running RT 4.0.9 without issue on CentOS 6.4 for a few months. I
went through the upgrade and after completed the login screen still have
4.0.9. I then did a fresh install on a VM and the login screen properly
shows 4.0.11.
Steps: unpacked 4.0.11 then ran ./configure, ran make testdep
I asked about this once and didn't get a response, 2nd (and final) try…
I'm trying to write a script that pokes around in child tickets. My abridged
version of it:
my $Children = $self->TicketObj->Members();
while( my $childTicket = $Children->Next ) {
my $childId = $childTicket->TargetObj->id;
On Mon, Apr 29, 2013 at 10:41 AM, Michael Keetman <
michael.keet...@qcn.com.au> wrote:
> Hello,
>
> ** **
>
> I am not entirely sure this is the right forum for this question, however
> the only other information I can find about RT-Jasper is in this and the
> Devel mailing lists.
>
> *
On Mon, Apr 29, 2013 at 08:23:34PM +0400, Ruslan Zakirov wrote:
> On Mon, Apr 29, 2013 at 10:41 AM, Michael Keetman <
> michael.keet...@qcn.com.au> wrote:
>
> > Hello,
> >
> > ** **
> >
> > I am not entirely sure this is the right forum for this question, however
> > the only other informatio
Hi all.
I recently unmerged a ticket using 'Set EffectiveId = id where id = ticket#
and now one of those tickets has this as it's apparently oldest transaction
"Modification of non-creatable array value attempted, subscript -1 at
/path/to/perl/lib/perl5/HTML/Quoted.pm line 249". The ticket history
I figured it out. No need to reply.
--
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On 04/26/2013 10:28 PM, Jason Doller wrote:
> I've fixed and checked all the potential problems listed, and the
> "support" email address may have been the problem.
>
> However, I've turned off postfix, and I'm still getting the errors
> below. I realise I can probably clear a cache to stop this,
Links have a target and a base (a destination and source), and therefore
can be expressed in two directions. RefersTo is the inverse of
ReferredToBy, and vice versa. In the database, links are stored in as
canonical types and directionality is determined by which object is the
target and which is
On 04/29/2013 02:28 PM, Carlos Santos wrote:
I figured it out. No need to reply.
Would you mind including your solution in case someone having the same
issue is searching the archives?
Hi,
I have made some progress with this after a good night's sleep.
First of all, I pulled in a patch which exposes all the global fields (details
here: https://github.com/bboksa/RT-REST/pull/1) (instead of just id, subject
and timeworked)
Secondly, I spent time with the JRXML and a java debug
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