Re: [rt-users] RT Scrip

2013-07-05 Thread Craig Ringer
On 07/02/2013 04:07 AM, Bryon Baker wrote: Is there a library of RT-scrips? If so where can I find it Personally I think any useful set of scrips should generally be turned into an extension and published on CPAN. That's what I've been doing with the ones I've written so far, like

Re: [rt-users] Using fastCGI or not??

2013-07-05 Thread Alex Decalli
Apparently it is using mod_perl (I read it is either fast CGI or mod_perl, so this should be mod_perl). And about proxy, honestly, I don't know. I have been working on this server for like 4 days, years ago, someone else had run it and he has left so we have no info. Does it cause problem? How can

Re: [rt-users] Using fastCGI or not??

2013-07-05 Thread Alex Decalli
Oh my God, I think it doesn't use mod_perl either! Is it possible to work without them? I am doing this: dpkg -l | grep mod_perl And I have nothing! Is it the way I should check? On Fri, Jul 5, 2013 at 8:25 AM, Alex Decalli alexdecall...@gmail.comwrote: Apparently it is using mod_perl (I

Re: [rt-users] Using fastCGI or not??

2013-07-05 Thread Dominic Hargreaves
The package you're looking for is libapache2-mod-perl2. Cheers, Dominic. On Fri, Jul 05, 2013 at 08:44:28AM +0200, Alex Decalli wrote: Oh my God, I think it doesn't use mod_perl either! Is it possible to work without them? I am doing this: dpkg -l | grep mod_perl And I have nothing! Is

Re: [rt-users] Adding Customfields to QuickCreate Portlet

2013-07-05 Thread scott.dalzell
That would me great if you could thank you -- View this message in context: http://requesttracker.8502.n7.nabble.com/Adding-Customfields-to-QuickCreate-Portlet-tp54565p54578.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] Using fastCGI or not??

2013-07-05 Thread Alex Decalli
Thanks, apparently I got it: dpkg -l | grep libapache2-mod-perl2 ii libapache2-mod-perl2 2.0.4-7ubuntu1 Integration of perl with the Apache2 web server I don't know if I should ask this in another message or it is OK to ask here, but there is *NOTHING* in httpd conf file on this

Re: [rt-users] Using fastCGI or not??

2013-07-05 Thread Dominic Hargreaves
In Debian systems the main configuration file is /etc/apache2/apache2.conf. (/etc/apache2/httpd.conf is mostly deprecated and has been removed completely in Debian 7 (wheezy)). Typically mod_perl will be enabled via symlinks in /etc/apache2/mods-enabled but you should ready apache2.conf and look

Re: [rt-users] Using fastCGI or not??

2013-07-05 Thread Alex Decalli
Thanks. In sites-available/default file, I see almost everything is the default and untouched. It is included in apache.conf, BUT the following line which seems to make apache to use mod_perl is commented: #Include /etc/request-tracker3.8/apache2-modperl2.conf How can I make sure that apache is

Re: [rt-users] Using fastCGI or not??

2013-07-05 Thread Asif Iqbal
On Fri, Jul 5, 2013 at 5:08 AM, Alex Decalli alexdecall...@gmail.comwrote: Thanks. In sites-available/default file, I see almost everything is the default and untouched. It is included in apache.conf, BUT the following line which seems to make apache to use mod_perl is commented: #Include

Re: [rt-users] Comment notification e-mails dropping characters

2013-07-05 Thread Samuel Jones
The fresh installation of 4.0.12 was to move away from system packages to source I'm all ready to upgrade to 4.0.13, but on make upgrade-database, is it best to run it as upgrade from 4.0.12 or from 4.0.4 which was the previous system package? I reckon from 4.0.4 but I don't want to cause

Re: [rt-users] Comment notification e-mails dropping characters

2013-07-05 Thread Joop
Samuel Jones wrote: The fresh installation of 4.0.12 was to move away from system packages to source I'm all ready to upgrade to 4.0.13, but on make upgrade-database, is it best to run it as upgrade from 4.0.12 or from 4.0.4 which was the previous system package? I reckon from 4.0.4 but I

Re: [rt-users] Linking a Transaction CF value to a Ticket CF value

2013-07-05 Thread Kevin Falcone
On Thu, Jul 04, 2013 at 02:38:10AM -0700, scott.dalzell wrote: The if ( $type eq 'Create' ) { elsif ( $type eq 'CustomField' ) { section dont work correctly as there not returning the corect values out regardless if Alert_Support_T is set to 'Alert' or 'null' The 'Create' section always

Re: [rt-users] (RT::Authen::ExternalAuth) email exists problem authenticating trough AD

2013-07-05 Thread Kevin Falcone
On Thu, Jul 04, 2013 at 05:00:23PM +0200, Maximilien Drouet wrote: As you can see in the log output I successfully find the user BUT I have an error Couldn't create user myuser which I don't understand because YES user exists but I just want to authenticate not recreate a user.

Re: [rt-users] (RT::Authen::ExternalAuth) email exists problem authenticating trough AD

2013-07-05 Thread Maximilien Drouet
Hi, Both AD RT have a user matching email Username. Regarding RealName, yes I read about it but in my case, real names are NEVER the same they use Kevin FALCONE, KEVIN A FALCONE, KEVIN B FALCONE, and so on. But yes you're right about what's documented. On Fri, Jul 5, 2013 at 4:14 PM, Kevin

Re: [rt-users] Comment notification e-mails dropping characters

2013-07-05 Thread Kevin Falcone
On Fri, Jul 05, 2013 at 05:22:18PM +0100, Samuel Jones wrote: On Friday 05 Jul 2013 16:05:56 Joop wrote: Samuel Jones wrote: The fresh installation of 4.0.12 was to move away from system packages to source I'm all ready to upgrade to 4.0.13, but on make upgrade-database, is it