Ah ok i see where the syntax error is coming from and your right its because
of a missing bracket.
I have now ran the trigger by replying to a ticket and setting the
'Alert_Support_T CF to 'Alert' and it produced the following error
*Error Log*
Stack:
On Fri, Jul 05, 2013 at 05:03:22PM +, Sobecki, Joseph wrote:
I am running Ubuntu Server. I have unzipped the RT package into
/var/www/ directory and try
to run
sudo /var/www/rt/configure --help
/var/www/rt/configure --help
Both commands fail (see attached
On Sun, Jul 07, 2013 at 11:56:12AM +0200, Nathan Cutler wrote:
Greetings, RT enthusiasts!
I am trying to merge two pre-existing tickets by a stand-alone Perl script.
Here's the full script:
You want to use
http://bestpractical.com/rt/docs/latest/RT/Ticket.html#MergeInto
Creating the link
On Sun, Jul 07, 2013 at 02:21:52PM +0200, Alex Decalli wrote:
Hello everybody
I want to cleanup my session table, it is already about 1 Gigabyte! I hit:
me@myserver:~$ sudo rt-clean-sessions --debug --older 1M
and it says:
[Sun Jul 7 12:20:26 2013] [warning]: Use of
On Mon, Jul 08, 2013 at 02:12:38AM -0700, scott.dalzell wrote:
I have now ran the trigger by replying to a ticket and setting the
'Alert_Support_T CF to 'Alert' and it produced the following error
*Error Log*
Unfortunately, you cut off the cause of this stack.
The line that comes after is
Thanks a lot Kevin. Frankly I have been working on this server for like 1
week, this is RT3.8 on Ubuntu 11.04 (terrible, I know), it has no GUI
installed (no problem for me), mysql 5.1 and the administrator has left
almost for 1 year, so no support for long time. The auto logoff was not
set, we
On 07/07/2013 08:21 PM, Alex Decalli wrote:
Hello everybody
I want to cleanup my session table, it is already about 1 Gigabyte! I hit:
me@myserver:~$ sudo rt-clean-sessions --debug --older 1M
That reminds me - is there any reason RT would get upset if the sessions
table was suddenly empty
