Re: [rt-users] API key support for RT REST API

2013-07-15 Thread Craig Ringer
On 07/13/2013 02:53 PM, Darren Spruell wrote: Hi, Haven't found anything in searching for references, but I was wondering if RT currently has support for user authentication in the REST API using API keys/tokens. If not, is this something that has been discussed for future support? We

[rt-users] RT4 - preserve formatting when fetching email

2013-07-15 Thread girardja...@yahoo.fr
Hello, I'm a beginner with RT, and I would like to know if this software allows to preserve formatting when fetching email. Cause when I attempting to fetch emails via POP3 from a mailbox, all generated tickets into RTloose their original format. Do you know a way to keep it safe? My

Re: [rt-users] RT session cleanup - session table size

2013-07-15 Thread Alex Decalli
BIG NEWS:: solution discovered: I first hit this: sudo rt-clean-sessions --debug --older 1M and then: Mysql OPTIMIZE TABLE sessions; Now my session table is 1K :] On Fri, Jul 12, 2013 at 1:48 PM, Kristian Davies kristian.dav...@gmail.comwrote: On Sun, Jul 7, 2013 at 1:21 PM, Alex Decalli

Re: [rt-users] RT session cleanup - session table size

2013-07-15 Thread Kristian Davies
On Mon, Jul 15, 2013 at 12:37 PM, Alex Decalli alexdecall...@gmail.comwrote: BIG NEWS:: solution discovered: I first hit this: sudo rt-clean-sessions --debug --older 1M and then: Mysql OPTIMIZE TABLE sessions; Now my session table is 1K :] That's what I did too but I had to re-run

Re: [rt-users] How to customize/redirect default Logout

2013-07-15 Thread Duncan Napier
Yes ... it was fine once I cleared the Mason cache. Thanks. And as someone else pointed out, a callback inside of Logout.html could be used to redirect, instead of rewriting the Logout.html file. Duncan. Date: Fri, 12 Jul 2013 15:04:43 +1000

[rt-users] Help with Apache2 CENTOS httpd.conf SSL setup

2013-07-15 Thread window camera
Hello All!Was wondering if you have some expert experience setting up Apache2 (CentOS) with SSL to be usesd with Request Tracker 4.Been working on it a few days, but so far, no luck. I'm new to Apache.My RT installation is located here on the server CentOS 6.4: /MYRT/share/htmlWhen I try to go to