Hey guys
What i am trying to do is link 1 ticket CF (Bug_No) to another Ticket CF
(Ticket_No) by writing a script that will update the CF (Ticket_No) via the
mysql database when the CF (Bug_No) is updated
The reason i need it done in this manor is becasue this is a trial before
doing the same
On Tue, Jul 16, 2013 at 07:22:59AM -0700, ofadl wrote:
I have two versions of RT set up, one is 3.0, which is the old version and
in current use. The other is the newer version, 4.0, which id like to start
using. I would like to do an upgrade on the old server where RT 3 is before
I can move
On Tue, Jul 16, 2013 at 03:12:39PM +, Thomas Misilo wrote:
I was wondering if there is an easy way to curl a file in a scrip? As I
would like to use
this to generate a ticket. So pretty much
[1]http://site/createtoken.php?tokenid={TicketID}
You can use perl's LWP module to make a
On Wed, Jul 17, 2013 at 12:21:46PM -0700, Thomas Sibley wrote:
On 07/17/2013 12:10 PM, Mark D. Nagel wrote:
We ran into a problem that I think may be solvable with use of
TransactionBatch, but may
require changes to the SLA extension. Or perhaps not. Thus this question,
which is
When you say that port 80 doesn't work either - does the redirect
happen? In other words, does the address (in the browser) change to
https://...?
The general tactic is to get it working over http (port 80) first,
then add https.
Can you provide specific examples? The more details, the better.
On Mon, Jul 15, 2013 at 12:28 PM, girardja...@yahoo.fr
girardja...@yahoo.fr wrote:
Hello,
I'm a beginner with RT, and I would like to know if this software allows to
preserve formatting when fetching email.
Cause when I
Hi,
A couple weeks after upgrading to 4.0.13 (from 4.0.7), I discovered that
whenever I click the Content link while editing a dashboard, I get the
error, An internal RT error has occurred. Your administrator can find
more details in RT's log files. In the log is recorded:
Jul 18 16:21:39