Greetings:
We are having an problem with Postfix sendmail returning "code 75"
(EX_TEMPFAIL) on outgoing emails from RT. I have been monitoring the
bug and can find no rhyme or reason to it. Most of the time, emails
leave RT without any trouble. But occasionally they fail
unreproducibly like this:
> Does anyone have any other ideas for debugging this issue? Especially
> I am interested in how I could confirm or deny that it's related to
> mod_perl "cohabitation" -- i.e. two different Perl applications in a
> single mod_perl host?
I noticed that when I don't have "PerlOptions +Parent" in the
On Mon, Aug 12, 2013 at 09:08:38PM +, Bryon Baker wrote:
>my $qname = $self->TicketObj->QueueObj->Name;
>my $qdescription = $self->QueueObj->Description (Name = $qname);
You don't say how this failed (since I expect it was a runtime error
in your logs) but compare how in the first line
Was a permissions thing. From what I saw, the Article in question was
applied to appropriate queue, but I still was not seeing it. I ended up
clicking the *check this box to apply this Class globally to all Queues *and
that fixed it.
Not sure why it didn't work with how it was originally set up.
Nevermind! My mistake...
It is working as it is suppose to. It had permissions for a specific
queue, and the ticket I was working on was not in that queue.
Disregard!
Max
--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgr...@carthage.edu
On Tue, Aug 13, 2013 at 8:36 AM
Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/doit
Administration 627
Office - 410-455-3020
Email - ki...@umbc.edu
On Aug 9, 2013, at 12:00 PM, rt-users-requ...@lists.bestpractical.com wrote:
> Send r
Hello,
I have read the documentation on upgrading and none of the particulars
exactly fit.
I have a new VM (Centos6). I have installed RT 4.0.17 completely vanilla.
Old mysql:
mysql Ver 14.12 Distrib 5.0.81, for unknown-linux-gnu (x86_64) using
readline 5.2
Old RT is 3.8.9
New mysql:
mysql
I'm looking to move all of my MySQL servers from Windows XP systems to
Linux. I'm doing testing now & so far all is well, except with RT. I
currently am running RT 4.0.17 on Ubuntu 12.04LTS with a MySQL 5.5x
database on Windows XP SP3. I am able to successfully backup & restore
the database on the
On Tue, Aug 13, 2013 at 1:40 PM, Lois Bennett <
lois.benn...@channing.harvard.edu> wrote:
> Hello,
>
> I have read the documentation on upgrading and none of the particulars
> exactly fit.
>
> I have a new VM (Centos6). I have installed RT 4.0.17 completely vanilla.
>
>
> Old mysql:
> mysql Ver
Hi All,
Apologies if I have missed something obvious.
How can I re-send an attachment that has previously been attached to a
ticket without downloading it and re-attaching it.
For example, if a new requestor or CC is added to a ticket, and I want
to get them up to date quickly by referring to pr
Ich bin bis 19.08.2013 abwesend.
In urgent cases please contact SupportCenter
Email: suportcenter2.surgi...@meditec.zeiss.com
Phone: +49 7364 20 6363
Hinweis: Dies ist eine automatische Antwort auf Ihre Nachricht "rt-users
Digest, Vol 113, Issue 18" gesendet am 13.08.2013 18:00:02.
Diese ist
Point them to the web view of the ticket? The attachment should be there in
the ticket history, so they can download/view it at their leisure.
(assuming you don't have a security policy that would prevent this)
--
Kendric Beachey
-Original Message-
From: rt-users-boun...@lists.bestprac
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