Stephen,
MySQL does not maintain internal dictionary where it could keep the list of
tables (but InnoDB does for its own purpose!). Instead, MySQL relies on the
information from the underlying file system. Since Windows does not care
about case of file names, 'users.frm', 'Users.frm' and
I have 2 ticket CFs (Version_No and Product)
i currently have a perl script to update the Version_No CF drop down list
from an external database with a manually set Where value set in the code.
(This all works fine for controlling the drop down list values to show only
the version numbers for the
I had a similar need. But instead of connecting to an external database
from within RT, I put together 2 scripts to check for content change and
dump and load my custom fields in cron. In my case, I was pulling time
sheet codes which are:
client_project and task_code. Each client_project has
Maciek - I figured it was more a MySQL issue than an RT one. I manually
went in changed each table to the correct one (users to Users) and
that appeared to work. However, this won't fix my problem if I have to
move several databases over (we have a lot of MySQL dependant apps
here). Thank you for
Joe - it helps if you trim the rest of the digest when replying.
On Tue, Aug 13, 2013 at 12:43:08PM -0400, Joe Kirby wrote:
I would like to know how to make RT System Searches show when the Saved
Searches is added to
RT-at-a-Glance.
This is a great feature for My Closed Tickets
On Tue, Aug 13, 2013 at 10:55:57AM +0200, Nathan Cutler wrote:
Does anyone have any other ideas for debugging this issue? Especially
I am interested in how I could confirm or deny that it's related to
mod_perl cohabitation -- i.e. two different Perl applications in a
single mod_perl host?
On Tue, Aug 13, 2013 at 09:49:54PM +, Beachey, Kendric wrote:
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Boli
Sent: Tuesday, August 13, 2013 3:36 PM
To: RT users
Subject: [rt-users] Re-send a
On 08/14/2013 07:35 AM, Kevin Falcone wrote:
So maybe the problem is solved? I did have PerlOptions +Parent in the
apache configuration before, but maybe not correctly? I checked the
other application's vhosts file and it _does_ have PerlOptions
+Parent.
While PerlOptions +Parent is
I have successfully setup RT4.0.17 on a CentOS 6.4 machine with
RT::Authen::ExternalAuth to authenticate against our OpenLDAP. My question is,
can I have certain groups in LDAP that are automatically privileged in RT? Like
setup a helpdesk group and everyone in there are automatically set with
1) Re: GIT - RT4 integration:
---Does anyone know of a way to tie a commit (in GIT) to a ticket in RT4, by
putting an RT ticket # in the commit (and, ideally, back to the code)?
2) Does anyone know of a way to connect Eclipse and RT4 (mylin used to do this
with an older version of RT)?
1) Re: GIT - RT4 integration:
---Does anyone know of a way to tie a “commit” (in GIT) to a ticket in RT4, by
putting an RT ticket # in the commit (and, ideally, back to the code)?
Git has hooks where you can call specific scripts at different stages in the
commit process. You should be able
There is an extension that will allow you to import groups from LDAP into
RT. The extension, by default, just loads users, then groups. My patch
(which is in the queue for that extension -- see below), adds a filter to
the config to automatically privilege those users that match a second
search.
$LOGFILE
else
echo No Changes$LOGFILE
fi
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Date: Wed, 14 Aug 2013
On 08/14/2013 12:09 PM, Jok Thuau wrote:
1) Re: GIT - RT4 integration:
---Does anyone know of a way to tie a “commit” (in GIT) to a ticket in RT4, by
putting an RT ticket # in the commit (and, ideally, back to the code)?
Git has hooks where you can call specific scripts at different stages
Hi
RT version 4.0.13
I am having problems creating ticket from REST interface
[root@myrt RestClient]# RTDEBUG=3 ./rt create -t ticket set id='ticket/new'
Queue='Testing' subject='new ticket'
POST http://myrturl/REST/1.0/show
Content-Length: 264
Content-Type: multipart/form-data; boundary=xYzZY
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