We're incredibly pleased to announce the availability of RT 4.2.0 - the
first release for the next major version of RT. This release adds
exciting new functionality, as well as streamlining and generalizing the
internals.
When upgrading, please be sure to review the upgrading documentation
availa
Hi,
You can do this by inserting custom TemplateObj method into
RT/Action/SendMail.pm
It should be like this:
1) behave like original method, so copy it from lib/RT/Action.pm
2) change template on call when Ticket and Txn are available
3) mark that change was done
For example:
sub TemplateObj {
Hi Alberto,
RT doesn't really care if it is running on a physical server or a virtual one,
so I would say you should start with getting a good solid OS install on
Hyper-V. Make sure it meets your performance requirements and has the require
RT components on it and running properly and securely.
Thanks Jim and Ruslan.
I updated to the latest version of Request Tracker and the weekly / monthly
subscriptions are working now :-).
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