Re: [rt-users] RT 4.2.1 - ExternalAuth against LDAP server and users with multiple mail addresses

2014-01-22 Thread Albert Shih
Le 22/01/2014 à 07:49:26+0100, Gerald Vogt a écrit > I have tested the ExternalAuth module with the suggested configuration > of two different attributes for EmailAddress as suggested in the > configuration file: > > 'attr_map' => { > 'Name' => 'uid', > 'EmailAddre

Re: [rt-users] REST mail-gateway using 100% cpu

2014-01-22 Thread andriuss
Glad to hear that. Waiting for the fix. -- View this message in context: http://requesttracker.8502.n7.nabble.com/REST-mail-gateway-using-100-cpu-tp56255p56375.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] Upgrading

2014-01-22 Thread Bryon Baker
Hello all I am doing an upgrade in a test environment and when I did the upgrade I got the following message. [10391] [Wed Jan 22 17:54:24 2014] [info]: Template column for scrip #75 already contains characters (./etc/upgrade/4

[rt-users] Populate sub-field based on parent field selection

2014-01-22 Thread Russell Jones
Hi all, In RT 4, how would I go about populating a dropdown sub-field based on the selection of of the dropdown parent field? For example: User selects "System" in parent dropdown field. Subfield values that can be selected are updated to show "Architecture", "Platform", etc. User can then s

Re: [rt-users] Populate sub-field based on parent field selection

2014-01-22 Thread Mathew Snyder
Use categories. However, v4.2.1 appears to be broken and upgrading to 4.2.2 did not fix it for me. A second field populated based on the first works, but a third based on the second doesn't. Also, they can be confusing to set up at first. -Mathew "When you do things right, people won't be sure

[rt-users] How to use rt-extension-assets-import-csv

2014-01-22 Thread Jonah Hirsch
I just installed both the RT Assets extension and the Assets Import CSV extension, but I cannot for the life of me figure out how to use the CSV import extension. Any thoughts? Thanks Jonah Hirsch

Re: [rt-users] How far can categories nest?

2014-01-22 Thread Kevin Falcone
On Tue, Jan 21, 2014 at 09:33:08AM -1000, Mathew Snyder wrote: >Any assistance with this will be appreciated. The correct thing to do is to re-open the original bug report on the topic: http://issues.bestpractical.com/Ticket/Display.html?id=28022 Simplest replication steps from a clean RT ar

Re: [rt-users] How to use rt-extension-assets-import-csv

2014-01-22 Thread Kevin Falcone
On Wed, Jan 22, 2014 at 08:23:45PM +, Jonah Hirsch wrote: >I just installed both the RT Assets extension and the Assets Import CSV > extension, but I >cannot for the life of me figure out how to use the CSV import extension. > Any thoughts? The README shipped with the extension cover

Re: [rt-users] How to use rt-extension-assets-import-csv

2014-01-22 Thread Jonah Hirsch
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