> Please keep all replies on-list.
Apologies, I tend to just hit reply, expecting things to go to the lists.
What can I tell you - old habits die hard.
> The CSV import module is totally unrelated to those warnings. Those
> warnings show up on the bulk page of any search (of tickets or assets)
Hi,
Please help me. I have RT4 on Debian squeeze with Apache2/mod_perl &
PostgreSQL. After any reboot i can't enter to RT. On the start page i see
message about locked file RT_SiteConfig.pm. But after i reload apache site
begin work correct. What locked my config file and how i can avoid it?
--
Be
On Thu, 2014-04-10 at 12:32 +1200, Kevin Buckley wrote:
> Bingo!
>
> Will give that a go: thanks.
Please keep all replies on-list.
> Can I also assume that the 4.2.3 plus patch additions would cure what I've
> seen in the log, since trying to add in in the
>
> RT::Extension::Assets::Import::CSV
Please look at https://github.com/zito/rt-pgsql-fttrgm
I hope it will work, also I didn't try to run the script rt-mysql2pg on
RT4 database (I did simple upgrade of RT3 database with indexes already
setup). Let me know if it works.
Thanks
--
Zito
--
RT Training - Dallas May 20-21
http://bestpract
We have an RT system and recently upgraded to 4.2.3 from an older 3.8.8
version. The approval process seems to have changed at least somewhat, our
previous approval system did not work until I rebuilt it in the new version. I
am getting stumped, however, on the templates for the approval queue.
We have an RT system and recently upgraded to 4.2.3 from an older 3.8.8
version. The approval process seems to have changed at least somewhat, our
previous approval system did not work until I rebuilt it in the new version.
I am getting stumped, however, on the templates for the approval queue. We
On Wed, 2014-04-09 at 12:00 +1200, Kevin Buckley wrote:
> Have been playing around with the Asset Tracker extension in an RT 4.2.2
> environment, using the rt-extension-assets master branch from 20140228.
>
> All seems to work very nicely so far, however, in looking to populate
> a large set of co
On Tue, Apr 08, 2014 at 01:41:13AM -0700, helmutderhaas wrote:
>Ah that makes sense, when I ran make initdb the wrong account was in the
> RT_Siteconfig so I
>ran it manually .. should have checked as I only ran schema.
Which means you also didn't run acl, but since you're on oracle it's
Hi,
On Wed, Apr 09, 2014 at 05:53:35PM +0400, Arkady Glazov wrote:
> Hi,
>
> I have installed RT 4.2 with PostgreSQL FullTextSearch. In base i can
> search only the whole word. Is in possible search only for parts of word?
I did this in the past for RT 3.8.x and I have configuration ready to
use
On Wed, Apr 09, 2014 at 05:53:35PM +0400, Arkady Glazov wrote:
> Hi,
>
> I have installed RT 4.2 with PostgreSQL FullTextSearch. In base i can
> search only the whole word. Is in possible search only for parts of word?
> --
> Best regards,
> Arkady Glazov
> http://globster.ru
Hi Arkady,
What do
Hi,
I have installed RT 4.2 with PostgreSQL FullTextSearch. In base i can
search only the whole word. Is in possible search only for parts of word?
--
Best regards,
Arkady Glazov
http://globster.ru
--
RT Training - Dallas May 20-21
http://bestpractical.com/training
Hi, thanks for the feedback.
Now when someone creates a ticket, the fields like Queue, requestor, cc,
subject are aligned somehow in the middle of the page.
Below the subject field is the custom field but that field is aligned to the
left of the page and that doesn't look very neat.
I want all cu
W dniu 2014-04-09 11:44, Emmanuel Lacour pisze:
The problem is that in Create.html, the queue is already known so we can
list owners only for this queue. In Quickcreate, the queue is selected
at the same time, so you need to use some ajax query to update the owner
dropdown. Here is a hint for t
On Wed, Apr 09, 2014 at 10:50:37AM +0200, Philippe Dhont wrote:
> Hello,
> How can I change the custom field layout ?
Using configuration you can:
- change ordering in Administration->Queue->Customfields
- group fields together using configuration variable
%CustomFieldGroupings (see RT_Config.p
On Wed, Apr 09, 2014 at 11:06:42AM +0200, Bartosz Maciejewski wrote:
> Hello, I want to change field from only Me and Nobody to full list
> of Users which have rights to Queue.
>
> So far I managed to change this code on QuickCreate Element:
>
> <&|/l&>Owner:
>
> <%loc('Nikt')%>
> selected="sel
Hello, I want to change field from only Me and Nobody to full list of
Users which have rights to Queue.
So far I managed to change this code on QuickCreate Element:
<&|/l&>Owner:
<%loc('Nikt')%>
selected="selected"><&|/l&>Ja
To this:
<&|/l&>Owner:<&
/Elements/SelectOwner, Name => 'Owner' &
Hello,
How can I change the custom field layout ?
I want to move the custom field in ticket creation more to the center.
Is it in EditCustomField ? And if so, what do I have to change over there ?
Thanks.
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