On 06/24/2014 04:03 PM, Shawn Plummer wrote:
> [snip]
Please keep replies on-list.
- Alex
>> Sounds like it's indeed related to session locking. You can try
>> switching to on-disk sessions and see if it resolves the issue:
>>
>>Set($WebSessionClass, "Apache::Session::File”);
>>
> Running t
On 06/24/2014 08:02 AM, Aaron McCarthy wrote:
> I am trying to implement CM solution using Request Tracker. I am
> using version 4.0.4. Is there any way I can add multiple owners to
> approve tickets instead of just one?
>
> I know there is an "AdminCC group" option for version 4.0.5 or
> later.
On 06/24/2014 02:21 PM, Shawn Plummer wrote:
> Not sure what this really tells me.
>
> Our DBA is looking into the database side. Apparently It is blocking
> itself going against the 11g database. Sessions are blocking other
> sessions. We are looking into any possible database parameters new to
>
On Jun 17, 2014, at 3:01 PM, Kevin Falcone wrote:
> Look for slow queries in your database (there are oracle specific
> reports for this) or try turning on MasonX::Profiler in development
> and see what RT is doing when it times out.
I enabled MasonX::Profiler as you suggested. Here is the rele
Hello,
I am trying to implement CM solution using Request Tracker. I am using
version 4.0.4. Is there any way I can add multiple owners to approve tickets
instead of just one?
I know there is an "AdminCC group" option for version 4.0.5 or later. This
is not an option for us at this time. Is there
Michelle Sullivan wrote:
> Michelle Sullivan wrote:
>
>> Alex Vandiver wrote:
>>
>>
>>> On 05/13/2014 05:39 AM, Michelle Sullivan via RT wrote:
>>>
>>>
>>>
[snip]
>>> This message was rejected from rt-users because it was over 1M of
I'm trying to remove a Due date from a ticket.
Historically, entering "-" or "0" into the field worked fine for me. When
I try this now however (RT v4.2.5), the page just reloads and the date
doesn't get removed. Neither "not set" nor just whitespace have any effect
when entered either.
Nothing
