Re: [rt-users] Column width in search results

2014-07-09 Thread AJ
I will give it a try. Just clarify, It is more for cosmetic purposes because a very long (wrapped) subject line takes up too much room and (unwrapped) pushes everything off the screen (see image) Personally myself I dont see a problem with wrapping, they are obsessed with having everything look

[rt-users] Exporting charts

2014-07-09 Thread andriusk
Hello Is there any way to export charts or chart data from RT in excel, pdf, or maybe json for data? Or how to get Json data, used in charts using the query string displayed below the chart? Regards -- View this message in context:

[rt-users] Make more root or administrator users?

2014-07-09 Thread IT Guy
As of now, the only user able to manage the system as a whole is the user called root, which was created when I set up RT. However, there are three users to whom I would like to grant all the same rights that root has, without everyone sharing that login. How can I do this? -- View this message

Re: [rt-users] Make more root or administrator users?

2014-07-09 Thread Mauricio Tavares
On Wed, Jul 9, 2014 at 12:28 PM, IT Guy zachary.neub...@usu.edu wrote: As of now, the only user able to manage the system as a whole is the user called root, which was created when I set up RT. However, there are three users to whom I would like to grant all the same rights that root has,

Re: [rt-users] Make more root or administrator users?

2014-07-09 Thread IT Guy
They should be full admins. Thanks for your help, I never thought to look there. -- View this message in context: http://requesttracker.8502.n7.nabble.com/Make-more-root-or-administrator-users-tp57887p57889.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT

Re: [rt-users] Make more root or administrator users?

2014-07-09 Thread Milt Epstein
On Wed, 9 Jul 2014, Mauricio Tavares wrote: On Wed, Jul 9, 2014 at 12:28 PM, IT Guy zachary.neub...@usu.edu wrote: As of now, the only user able to manage the system as a whole is the user called root, which was created when I set up RT. However, there are three users to whom I would like

[rt-users] An internal RT error has occurred....

2014-07-09 Thread Anthony24x
When trying to view ticket #27909 everything seem normal however at the bottom of the history I see the following: Wed Dec 11 11:14:52 2013 cra...@northeast-security.com (Carl Razon) - Comments added Spoke with Tim Heutz, said he will get the from address. An internal RT error has occurred. Your