Hi All,
I am getting ready to deploy RT 4.2.6 to a large population of users.
We are currently running RT 3.8.1 so I expect they will see a pretty
good speed improvement.
I was wondering if there are any other tweaks or optimizations I can
make to Apache and MySQL to increase performance
Hello,
Is there any way or solution, or maybe someone done it already for
themselves for exporting dashboard.
What I am looking for is like Subscription, where dashboard is send by
email, just I want to save it to file (pdf, word, or at least html).
How that can be archieved?
Regards
--
It looks to me like your URI Perl module might not be properly installed,
or might be extremely old. What version does this command report?—
$ perl -e1 -M'URI 999'
RT's make testdeps should have ensured that the minimum required version
of this module (1.59) was already installed.
On 13
Hi,
We are using scrip that auto change owner of the ticket to the person
that first respond to unowned ticket. This prevents resolved tickets by
NoBody user.
However from time to time, Requestor want to add something to the ticket
that was created minute ago. In this case Requestor is
On Tue, Aug 12, 2014 at 12:32:18PM -0400, Jeff Blaine wrote:
I keep getting the following errors when using the web UI. Here's one
case just now where I logged in as root at https://alms2.foo.com/ and
was then immediately thrown an error:
[15332] [Tue Aug 12 15:55:24 2014] [info]:
On Wed, Aug 13, 2014 at 03:06:43AM -0700, andriusk wrote:
Is there any way or solution, or maybe someone done it already for
themselves for exporting dashboard.
What I am looking for is like Subscription, where dashboard is send by
email, just I want to save it to file (pdf, word, or at least
On Wed, Aug 13, 2014 at 03:01:38PM +0200, Bartosz Maciejewski wrote:
We are using scrip that auto change owner of the ticket to the person that
first respond to unowned ticket. This prevents resolved tickets by NoBody
user.
However from time to time, Requestor want to add something to the
On Mon, Aug 11, 2014 at 08:17:14AM -0700, globo wrote:
Hi Kevin Alex,
Please see the full log
You're showing me a log, but ignoring my question.
Nothing in RT sends mail about reminders.
How are you sending mail about reminders, what do you believe that the
log below is demonstrating?
On Mon, Aug 11, 2014 at 11:55:00AM -0400, Michael Mol wrote:
Oh, that's good to know! I searched for at least an hour trying to
find that precise piece of information.
It is all over the mailing list archives, answered at last monthly
these days. It should also be in the wiki.
### Begin
On Wed, Aug 13, 2014 at 01:35:16AM -0500, Lists wrote:
Hi All,
I am getting ready to deploy RT 4.2.6 to a large population of
users. We are currently running RT 3.8.1 so I expect they will see
a pretty good speed improvement.
I was wondering if there are any other tweaks or optimizations
On Wed, Aug 13, 2014 at 9:44 AM, Kevin Falcone
falc...@bestpractical.com wrote:
On Mon, Aug 11, 2014 at 11:55:00AM -0400, Michael Mol wrote:
Oh, that's good to know! I searched for at least an hour trying to
find that precise piece of information.
It is all over the mailing list archives,
The best I can say is that I *loathe* having to ask questions of
mailing lists and IRC channels, as I expect to get answers like this.
I seriously hate getting replies intoning that the information is
readily available, so I do the best I can using Google and reading all
the available
On Wed, Aug 13, 2014 at 10:51 AM, Kevin Falcone
falc...@bestpractical.com wrote:
The best I can say is that I *loathe* having to ask questions of
mailing lists and IRC channels, as I expect to get answers like this.
I seriously hate getting replies intoning that the information is
readily
On 8/13/2014 9:24 AM, Kevin Falcone wrote:
On Tue, Aug 12, 2014 at 12:32:18PM -0400, Jeff Blaine wrote:
I keep getting the following errors when using the web UI. Here's one
case just now where I logged in as root at https://alms2.foo.com/ and
was then immediately thrown an error:
On 08/13/2014 08:06 PM, Jeff Blaine wrote:
Aug 13 19:58:31 alms2 RT: [27927] Can't locate object method host via
package URI::_foreign at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line
935.
Please show the value of $WebDomain and $WebPort; if you've set them
explicitly, please also show the
What's your WebURL config setting as reported by RT's System Configuration
page?
It looks like that might be malformed.
On 14/08/2014 10:06 am, Jeff Blaine jbla...@kickflop.net wrote:
On 8/13/2014 9:24 AM, Kevin Falcone wrote:
On Tue, Aug 12, 2014 at 12:32:18PM -0400, Jeff Blaine wrote:
I
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