Hi Guys,
I was trying to create a qeury which returns all open tickets whose
Proposed Start Date are in this week, from specific queue. I tried with
some build-in variables in searching as showing below:
Queue = 'ChangeRequest' AND ( Status != 'rejected' AND Status !=
'resolved' ) AND
Hi Alex!
Thanks for the explanation...
Waiting for rc now :-)
Greetings,
Markus
--
RT Training - Boston, September 9-10
http://bestpractical.com/training
Do I need to do any setting of the week on server?
On Tue, Sep 2, 2014 at 3:59 PM, Chrilly Cheng chri...@gmail.com wrote:
Hi Guys,
I was trying to create a qeury which returns all open tickets whose
Proposed Start Date are in this week, from specific queue. I tried with
some build-in
What does the debug log say when you run the search?
There are some config options relevant to relative dates, but it's worth
verifying first that the two dates are being parsed at all.
P.S. I believe that the built-in Starts ticket attribute is intended to
function as a proposed start time.
On
Hi Alex,
Thanks for replying.
I found logs below, but no more details about it.
[Tue Sep 2 10:55:32 2014] [debug]: RT::Date used Time::ParseDate to make
'Sunday' 0 (/usr/share/request-tracker4/lib/RT/Date.pm:222)
[Tue Sep 2 10:55:32 2014] [debug]: RT::Date used Time::ParseDate to make
'last
Your first debug line indicates that Sunday alone is not being parsed
into a meaningful time value. This can be corrected by setting RT config
option $AmbiguousDayInPast to 1.
Your second debug line indicates that last Sunday is resolving to the
immediately previous Sunday, not the Sunday before
Connecting with humans is important. Faces mean something.
I looked around and could not find anything - has anyone developed a
theme (probably a plugin would be required I guess) that includes
Gravatars or similar in at least ticket display?
--
RT Training - Boston, September 9-10
Hi Jeff,
Have you looked at this:
http://search.cpan.org/dist/RT-Extension-Gravatar/lib/RT/Extension/Gravatar.pm
Does the job for us!
Jon
-
Jon Witts
Director of Digital Strategy
Queen Margaret's School
Escrick Park
York YO19 6EU
Hello,
Is it possible to intercept user creation events? As a scrip condition?
Thanks,
Thierry
--
RT Training - Boston, September 9-10
http://bestpractical.com/training
I am attempting to install RT v 4.2.6 on Redhat Enterprise Linux 7.0 (RHEL7).
I have resolved four of the five perl module errors I had after running make
fixdeps.
Remaining are several instanaces of the same error in the testing of
GnuPG::Interface which gives the following:
WARNING: unsafe
Those warnings don't seem to be causing the failed installation of the
module. Try running this command to open a shell within the unpacked
distribution, and run the tests verbosely:
cpan look GnuPG::Interface
$ make test TEST_VERBOSE=1
On 03/09/2014 5:55 am, Rolf Krogstad r...@pacelabs.com
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