I recently upgraded RT from 3.6.6 -> 3.8 -> 4.2.7 and I've noticed that
some (it seems to be new) tickets have two "Subject:" lines in them. For
example, when looking at the full headers for a message, I see:
Subject: Re: [GS #58207] This is a test ticket
Subject: Re: [GS #58207] This is a test
On Wed, Sep 17, 2014 at 02:27:57PM -0400, Mitch Kyser wrote:
> Thanks for the response. I took a look at /opt/rt4/local/plugins/
> RT-Extension-Assets-Import-CSV/lib/RT/Extension/Assets/Import/[1]CSV.PM and
> removed the check you suggested by commenting out lines 64 thru 67;
>
> #if ( not RT::As
Hi Kevin
Thanks for the response. I took a look at
/opt/rt4/local/plugins/RT-Extension-Assets-Import-CSV/lib/RT/Extension/Assets/Import/
CSV.PM and removed the check you suggested by commenting out lines 64 thru
67;
#if ( not RT::Asset->Role($fieldname)->{Single}) {
#RT->Logger->warning( "Ro
On Fri, Sep 12, 2014 at 10:15:19AM -0700, mkyser wrote:
> 'Role name HeldBy must be single-value for column Username, skipping'
For no particular reason, the code requires that you assign to a
single-value Role and disallows roles that could contain multiple
people.
In the case of Assets, this me
Am 16.09.2014 um 18:56 schrieb Carlos Ramos:
> Hi Christian,
>
> This script is great, I was able to identify the users with a reference
> to that specific dashboard. But I could not find how this information is
> stored in the DB (my best guess is attributes.content which is binary)
> and I reall