Re: [rt-users] how add attachment to my perl file

2014-11-05 Thread Shahab Sharifzadeh
please please debug my code just once... i tried on the in code Hours... This is very important for me comment in ticket in create but Without attach... #!/usr/bin/perl # # comment_on_ticket.pl -- add comment to an RT ticket. use strict; use warnings; use RT::Client::REST::Ticket; use Error q

Re: [rt-users] how add attachment to my perl file

2014-11-05 Thread Emmanuel Lacour
Le 05/11/2014 19:47, Shahab Sharifzadeh a écrit : > I have a perl code. > in the code add comment on ticket (rt).. > how can i add attach file to this code? > RTFM? perldoc RT::Client::REST [...] comment (ticket_id => $id, message => $message, %opts) Comment on a ticket with ID $id. Option

[rt-users] how add attachment to my perl file

2014-11-05 Thread Shahab Sharifzadeh
I have a perl code. in the code add comment on ticket (rt).. how can i add attach file to this code? . #!/usr/bin/perl # # comment_on_ticket.pl -- add comment to an RT ticket. use strict; use warnings; use RT::Client::REST::Ticket; use Error qw(:try); use RT::Client::REST; use RT::Client::REST::Ti

Re: [rt-users] rt & asterisk

2014-11-05 Thread Shahab Sharifzadeh
very thank... nobody help me?

Re: [rt-users] rt & asterisk

2014-11-05 Thread Emmanuel Lacour
On Wed, Nov 05, 2014 at 06:56:28AM -0800, Shahab Sharifzadeh wrote: > > Does not work :( : > sorry, no time to debug this now, maybe someone else on this list ... -- Easter-eggs Spécialiste GNU/Linux 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité

Re: [rt-users] rt & asterisk

2014-11-05 Thread Shahab Sharifzadeh
Does not work :( : HTTP/1.1 200 OK Date: Wed, 05 Nov 2014 05:21:25 GMT Server: Apache/2.4.7 (Ubuntu) Set-Cookie: RT_SID_tickets.80=18cb22f93510931eb02ea53741f19242; path=/rt; HttpOnly X-Frame-Options: DENY Vary: Accept-Encoding Transfer-Encoding: chunked Content-Type: text/plain; cha

Re: [rt-users] rt & asterisk

2014-11-05 Thread Emmanuel Lacour
On Wed, Nov 05, 2014 at 05:20:52AM -0800, Shahab Sharifzadeh wrote: > Thanks you... > > i tried according to my search in web wrote the following code by php: > > > $attachment_1 = file_get_contents('/opt/app/test/1.jpg'); > $content = "id: 12\n"; > $content = $content . "Action: comment\n";

Re: [rt-users] rt & asterisk

2014-11-05 Thread Shahab Sharifzadeh
Thanks you... i tried according to my search in web wrote the following code by php: http://192.168.1.201/rt/REST/1.0/'; $request .= 'ticket/12/comment'; $postargs = array( 'user' => 'root', 'pass' => 'Nasim1414', 'content' => $content, 'attachment_1' => $a

[rt-users] Custom Ticket Display

2014-11-05 Thread Jon Witts
Hello list, I am setting up a queue for our premise and estate department and they have requested the ability to print off a ticket so that it can be handed to the tradesman who will be handling the job. The issue is that they only want a certain subset of the ticket metadata to be displayed an

Re: [rt-users] e-mail encoding problem with the Autoreply template

2014-11-05 Thread Nikola Hordez
Thank you Alex for a quick reply, I just chacked the version installed of DBD::Pg on my server and it is 2.19.3-2 (installed from Ubuntu repositories, package name libdbd-pg-perl). Can you tell me how to proceed with this? Should I install newest RT4 with the newest DBD::Pg, or is there another so

Re: [rt-users] rt & asterisk

2014-11-05 Thread Emmanuel Lacour
On Tue, Nov 04, 2014 at 11:11:53AM -0800, Shahab Sharifzadeh wrote: >Thanks... >I want to create a ticket with attachment...(callervoice.gsm) >But according to my search in web I can not use from Rest because when I >create ticket, the attach file was not sent with them... You nee