Re: [rt-users] docs improvement suggestion for full-text searching

On Nov 27, 2014, at 6:55 AM, Alex Vandiver wrote: > On 11/26/2014 06:35 PM, Jo Rhett wrote: >> However [doc/full_text_indexing] contains only information on how to >> enable full text indexing, and no information on how to enable it >> without the indexing. > > Mostly because we're afraid of user

[rt-users] Order of custom field updates

Hi folks, I have a scrip that runs onCustomFieldChange, and it creates another ticket using data from other custom fields. eg Payment amount - value Payment currency - select Payment destination - select Payment type - select A scrip triggers on change of Payment type, but when the new tic

[rt-users] rt 3.6.5 no longer sending emails

Hi, After updating RT to 3.6.5 on redhat it is no longer sending emails - see error below Would someone be able to point us in the right direction Sendmail is working correctly but RT is not sending the email to it as it seems to bottom out with the following error [error]: Scrip Prepare 6

[rt-users] OnCreate -> AdminCC -> Gmail (BCC) Not Showing Up?

I have a fresh installation. I created several queues, and a single user, and added that user as the AdminCC to the queues. RT ships with a scrip called "On Create Notify Owner and AdminCcs" which is enabled and left to the default settings. I set up a few aliases from addresses like supp...@kath