On Dec 11, 2014, at 11:26 AM, Alex Vandiver wrote:
> Moving to the topic at hand: the links we provide are to the
> documentation of the module, not to the distribution page. This is
> intentional, soas to provide the user with a longer description of the
> extension first, to let them make a mor
On Dec 11, 2014, at 11:26 AM, Alex Vandiver wrote:
> And I'm going to step in before this gets any further out of hand. The
> amount of high dudgeon in this thread is not acceptable. If it
> continues, I _will_ turn on list moderation. Don't make me turn this
> car around, etc, etc.
I would ap
Are you getting any strange output in RT's debug log when you display the
ticket?
Would you be willing to paste what HTML is being generated for the affected
Attachments links?
A quick look at the Ticket/Elements/ShowAttachments Mason component
suggests that the links should always be clickable,
I see that you want to still accept email replies, so disabling the email
address is not suitable.
You might be able to play with rights, e.g. disabling the Create Ticket
right for the Everyone group, but RT might still link incoming ticket
creation mail to a privileged user by looking at the "Fro
I'm not familiar with RTIR but for RT, this text would be in a template. Do
templates exist with RTIR?
On Mon, 8 Dec 2014 9:55 pm "Tamás, Szép" wrote:
> No answers yet so it is still an open question.
>
> More precisely: where can I change the default outgoing email message
> sent by the system
I support the idea of switching to MetaCPAN, which seems to be in active
development and seems to generally get a lot more right in terms of modern
website development. Plus, Download links are on the left there instead of
the right. We've established that this is important. ;)
Since RT extensio
On 12/11/2014 01:14 PM, Milt Epstein wrote:
> Thought I'd chime in here. [...]
And I'm going to step in before this gets any further out of hand. The
amount of high dudgeon in this thread is not acceptable. If it
continues, I _will_ turn on list moderation. Don't make me turn this
car around, e
We're experiencing something odd. Some tickets are not allowing the
attachments under "Attachments" to be clicked in any way. Just the base
filename is displayed.
Some (most) tickets work fine.
Any ideas for which rabbit hole to head down in order to figure this out?
RT 4.2.5
Thought I'd chime in here. My background: I've been on this list for
several months; I work at a site that's been using RT for several
years -- I co-manage our installation; I joined the list because I
needed to figure out a few things, and then stayed on it because it
was low volume and generally
The levels of abuse and rudeness here are phenomenal. Alex has got his A-hole
meter turned up to full strength. And if this list is moderated at all, I’m
asking for Alex to be moderated. I’m filing a formal complaint with Best
Practical over this.
The funniest bit is that his instructions are s
Am 11.12.2014 um 15:31 schrieb Jasper Olbrich:
> Hello,
>
> I'm trying to use REST to create tickets in a queue that uses Custom
> Fields. It works well for CFs without umlauts, but I couldn't find a way
> yet to fill the CF "Größe".
>
> I'm sending the data with Python's urllib module, the reque
Hello,
I'm trying to use REST to create tickets in a queue that uses Custom
Fields. It works well for CFs without umlauts, but I couldn't find a way
yet to fill the CF "Größe".
I'm sending the data with Python's urllib module, the request body looks
like
content=id%3A+ticket%2Fnew%0AQueue%
Hi Team,
I wanted the steps to delete a wrongly created asset from the Asset
Tracker ( 1.02) Database in RT 4.2.9
I cannot find any write up apart from the "delete" section of the asset
tracker extension documentation.
--
*Shrikant Mhatre*
*IOT InfraStructure & Energy Services Ltd*
Plot
That's the correct utility for dropping a MySQL database, but not the
correct command line arguments. A quick Google search for "mysql drop
database" should help you achieve this:
http://www.wikihow.com/Delete-a-MySQL-Database
On 10 December 2014 at 23:36, Renato Gentil
wrote:
> Alex,
>
> I'm
I don't think there's anything to misunderstand here any more.
The gist of what Jo conveyed is basically this (and it's all verifiably
conveyed in earlier messages):
"I have 20 years of experience with Perl and use CPAN fairly often, yet
when I'm presented with a CPAN link to the main module of a
Hi Torsten,
You're right, thanks for the feedback,
I made a correction for the display order.
Rémi
2014-12-11 8:12 GMT+01:00 Brumm, Torsten / Kuehne + Nagel / Ham GI-ID <
torsten.br...@kuehne-nagel.com>:
> Hi Remi,
>
> nice work, love this, but the Custom Action Prep Code and Custom Condition
>
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