On Wed, May 06, 2015 at 09:30:19PM +, Aaron Guise wrote:
> Hi Marc,
>
> You can create actions and conditions in Flat files ( See
> http://requesttracker.wikia.com/wiki/WriteCustomAction#From_.22User_Defined.22_to_a_module
> )
>
> I don't believe you can do this with templates though.
>
> A
Hi Marc,
You can create actions and conditions in Flat files ( See
http://requesttracker.wikia.com/wiki/WriteCustomAction#From_.22User_Defined.22_to_a_module
)
I don't believe you can do this with templates though.
A sidenote too you still have to add relevant entries to the database in
order to
Assets 1.05 -- 2015-05-06
-
We are pleased to announce Assets 1.05.
https://download.bestpractical.com/pub/rt/release/RT-Extension-Assets-1.05.tar.gz
https://download.bestpractical.com/pub/rt/release/RT-Extension-Assets-1.05.tar.gz.asc
SHA1 sums
53b472ef543c99f3b1daae9e2
hello people,
i would like to store (or sync from) the scrips, conditions and
templates into files instead of databases. is there a way to do that?
regards
--
Marc Chantreux,
Mes coordonnées: http://annuaire.unistra.fr/chercher?n=chantreux
Direction Informatique, Université de Strasbourg (ht
On Wed, May 06, 2015 at 10:17:27AM +0530, Geico Caveman wrote:
> Thanks Loic!
>
> I am glad to hear that it is easy to do so. But precisely **how** is the
> question. Does it go into the config file as a new block?
>
> That said, is it possible to move tickets between queues (ensuring that the
>
Hi all,
is there anyone who has had the same issue or has any suggestion?
Or should I remove RTFM from 4.0.0 and then repeat the migration?
Thanks,
Giuseppe
--
Giuseppe Sollazzo
Senior System Analyst
Member of the Open Data User Group (Cabinet Office)
Member of the Technical Standards Board
Hi Geico,
Well everythings is set or created with the Web interface, so I would
say that it is simple as a clic to create a new queue. It is totally
possible to move ticket from one queue to an other (the ticket number
does not change). You can also link tickets (create dependancies for
your
Hi,
I would like to call (inside my scrip) a external webservice
(synchronization-trigger to our Kanban tool).
This call should be done
- one time only,
- after all RT transactions/scrips are done (so, the ticket is "stable"
and will not change anymore)
I don't know how to w