Re: [rt-users] mail solutions

2015-05-25 Thread Jaye Mathisen
Is there some reason you can’t just have your exchange server forward the mail to RT and process it with rt-mailgate? In general though, I would expect that if you’re sucking the mail from a pop3 mailbox, and the mail is getting deleted from exchange it shouldn’t be an issue with fetchmail. I

[rt-users] mail solutions

2015-05-25 Thread Terry O'Leary
Hello, My company has been using RT for years and has gone through a few upgrades. We are currently up to version 4.0.12. We also use fetchmail as our mailing solution to retrieve emails from our exchange 2010 servers. We have been encountering multiple ticket creation issues when email is only

Re: [rt-users] REST 2.0 404

2015-05-25 Thread Jesse Vincent
On Thu, May 21, 2015 at 06:38:26PM -0700, Aaron C. de Bruyn wrote: > Anyone? The '2.0' REST interface is a work in progress and isn't yet part of RT. You'd probably be best off using the REST interface that ships as part of RT. > If it's not, does anyone have suggestions for importing ~20,000

Re: [rt-users] rt-crontool not sending mail, no errors

2015-05-25 Thread Fredrik Nyström
This is the output from one of the transaction id’s: +++--+---++---+--+--+---+--+--+--+-+-+ | id | ObjectType | ObjectId | TimeTaken | Type | Field | OldValue |

Re: [rt-users] rt-crontool not sending mail, no errors

2015-05-25 Thread Marcos Orallo
I may be suggesting the obvious again but did you make sure the template works? Does it have any perl code? Do you get the transactions showed in your output registered in the database? El 25/5/2015 8:53 a. m., "Fredrik Nyström" escribió: > Hi, > > Thanks for your reply. > > If I try your comma