Re: [rt-users] Installing GD components

Hi Kobus, I am sorry for the long silence I have reinstalled the server with CentOs 6.7 and found below infor doing a locate /usr/lib/jvm/java-1.6.0-openjdk-1.6.0.36.x86_64/jre/lib/amd64/libjpeg.so /usr/lib64/libjpeg.so /usr/lib64/libjpeg.so.62 /usr/lib64/libjpeg.so.62.0.0 but the

[rt-users] Custom Field Template

Hi I have written a script that looks like this: Desc: On Change of CF Cond: User Defined Action: Notify AdminCCs Template: CR Change Admin Correspond Custom Condition: return 0 unless $self->TransactionObj->Type eq 'CustomField'; return 1; The Template

[rt-users] Custom Field Template

Hi I have written a script that looks like this: Desc: On Change of CF Cond: User Defined Action: Notify AdminCCs Template: CR Change Admin Correspond Custom Condition: return 0 unless $self->TransactionObj->Type eq 'CustomField'; return 1; -- Trustpay

Re: [rt-users] Custom Field Template

On Thu, Oct 15, 2015 at 11:19 AM, Kobus Bensch wrote: > Hi > > I have written a script that looks like this: > > Desc: On Change of CF > Cond: User Defined > Action: Notify AdminCCs > Template: CR Change Admin Correspond > > Custom Condition: return 0 unless

Re: [rt-users] Regarding External Authentication using LDAP

Hi Bob, I'm using RT version greater than 4.2 but I don't think that line is causing the issue. I found following in the log file : [1755] [Thu Oct 15 16:04:59 2015] [debug]: Attempting to use external auth service: My_LDAP