Re: [rt-users] Scrip to enforce maximum ticket status per person per queue?

2016-01-15 Thread Emmanuel Lacour
Le 13/01/2016 20:55, Aaron McCormack a écrit : > Hi RT Users- > > I'm looking to create a scrip which enforces a maximum number of tickets of a > certain status, per person, per queue. > > For example: > > Joe has 3 status open tickets and 4 status stalled tickets. By policy, Joe > is only

[rt-users] "RT::Authen::ExternalAuth".

2016-01-15 Thread ggamache
Question on "RT::Authen::ExternalAuth". I've set the ExternalAuth and it worked Is there a way to have both auth External and still be able to log with the internal DB ? regards, Ghis -- View this message in context:

Re: [rt-users] Attaque de type CSRF possible

2016-01-15 Thread Emmanuel Lacour
Le 13/01/2016 10:00, wajdi a écrit : > > Hi, > hi, > > Attaque de type CSRF possible > > RT a détecté qu'une attaque de type *CSRF* était possible pour cette > requête, en raison de L'en-tête "Referrer" envoyée par votre navigateur > (x.x.x.x:80) n'est pas autorisé par la configuration

Re: [rt-users] "RT::Authen::ExternalAuth".

2016-01-15 Thread Vahid Khorasani via rt-users
--- Begin Message --- Hi That's the concern that I had about one month ago , but I totally solved it and I 'll be glad to help you solve it sooner that I could :) Yes you can have both of them at the same time by adding the following line in your RT_SiteConfig.pm: set ($AuthMethods, ['LDAP' ,

Re: [rt-users] "RT::Authen::ExternalAuth".

2016-01-15 Thread ggamache
thank you for your help I tried set ($AuthMethods, ['LDAP' , 'My_MySQL']); but It seem I had to add a new part in the ExternalSettingsSet($ExternalSettings, { 'My_LDAP' 'My_MySQL...' If I add Internal I still have to do this part or it somehow find it automatically? regards,

[rt-users] How to create ticket without log in using CommandBy MAil

2016-01-15 Thread vahid Khorasani via rt-users
--- Begin Message --- Hi I' m working on a project to let lots of external users to create tickets anytime the deal with a problem and my support team start working on it to solve it ,but I don't have any user accounts for them neither in my RT local database nor in my LDAP ( and absolutely I