I want to create a custom on-screen error for a field on ticket create, and
cancel the ticket create until it is fixed. How would I best do this, and
which files would I need to modify?
-
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg
What is the Perl macro for the CURRENT Transaction
Content?
> {$Transaction->Content()}
seems to be the initial Ticket Content. I only want
the Reply.
Thanks,
Anne
-
RT 4.4 and RTIR Training Sessions
(http://bestpractical.com/services/training.html)
* Hamburg Germany - March 14
This solution works for me but I'm wondering if there's a better solution
than doing this for each installations? I don't want to have to manually
edit a file every single time I need to init a database.
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HI Chris,
I already tried the solution given at this link but with no success, I also
think that this is not the same issue, because for root user it is working
fine but for others its assuming that the time entered in custom DateTime
field is in GMT, hence rt is converting it to +4:00 to match