Dear All,
In my RT system we created a queue named "hostmaster" and assign one scrips
which is mentioned below but when we send mail then it's show in untaken
list.
Need your help.
my @owners = qw( 90 92 128); # need to grab id from Users table 128 @owners
push(@owners, @owners);
my $tickets
You need to fix permissions on
/opt/rt4/var/log/rt.log
There may be other problems, but you won't see what they are presumably until
they can be logged in there.
Regards,
--
Chris Herrmann
Far Edge
http://www.faredge.com.au-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/
Aaron,
That seems to have fixed it. No error in days! Thanks!
From: Lush, Aaron
Sent: Thursday, May 5, 2016 12:05 PM
To: t s
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] LDAP External Auth intermittent failure
The only thing that jumps out to
Hi Guadagnino,
On 2016年5月6日 at 3:08:53, Guadagnino Cristiano (guadagnino.cristi...@creval.it)
wrote:
> Shawn,
> I'm sorry but I think I still need some help.
>
> I disabled the single-member custom role and created a new
> multiple-member custom role.
>
> I applied it to a queue, and then I e
Hi Yanni,
Yes it is still the same error as back in February that I posted to the
Best Pratical Bug and also brought up in this mail group.
Here is what I was getting with specific errors in the require.pm and RT.pm:
Just an FYI that I have never gotten it to load past the 500 error...
and t
Do you have mod_fcgid installed and is the module loading?
For the database issue you can drop the database from MySQL and start again.
I found this guide quite good
http://binarynature.blogspot.ca/2013/05/install-request-tracker-4.html
Sent: Monday, May 09, 2016 at 8:36 AM
From:
On 9-5-2016 17:36, Yanni wrote:
> Hello again
>
> Still fighting with setting up RT4. I have now deleted the previous RT
> installation and started again.
> I have put all command outputs in pastebin.com so that my email is
> small as much as possible and hopefully easy to read. When you can
> plea
Hello again
Still fighting with setting up RT4. I have now deleted the previous RT
installation and started again.
I have put all command outputs in pastebin.com so that my email is small
as much as possible and hopefully easy to read. When you can please see
below the steps I have taken.
1.
Hi everyone,
Just looking for some suggestions, we are in the processes of implementing our
CRM system to talk to the REST API, and I got stuck a bit on the best way to
use the API to create a ticket and then forward the information in the ticket
to external party by email.
In our case we have
