I have searched, and experimented, but have not found the answer.
I want to prevent anyone except a specific group moving tickets to a
particular queue, but I still want that queue and the tickets in the
queue to be visible to other groups. Most of our queues should not be
restricted.
It see
Hi there,
I've been attempting to get RT4.4 up and running with LDAP Authentication
and have run across a number of problems trying to isolate the issue. I'm
hoping someone can help me in the right direction to get authentication
working with import. I've been approaching the setup in stages, the
Christopher Kunz wrote:
> what's the easiest way to implement a functionality where
> - one person per day is made "Ticket master" and receives all incoming
> new tickets as well as replies to unowned tickets
> - Nobody else receives these mails
> - Across several queues (3-5)
> Can this be accompl
Hello,
I've been using RT since 3.x days and last week I moved from 4.2.12 to
4.4.1. I thought all was working OK as I was receiving tickets but
apparently new users can't submit tickets via email. This was all working
properly with previous versions using the ldap plugins. During upgrade
ther
OK, i fixed the unterminated string (had an extra double quote at the end)
and reuploaded.
I will try that script as soon as my file imports. I spent about 3 hours
yesterday morning translating almost everything and was going to basically
restart from scratch in the new .po file. Also, since there
On Tue, 26 Jul 2016 10:53:04 -0700 (MST)
fleon wrote:
> I have my own spanish translation (which i uploaded today in launchpad). It's
> about 99% complete. But today i upgraded to 4.4.1 and lost my changes (i did
> backup it first).
Looks like there were failures importing your changes:
https://t
Hi all,
what's the easiest way to implement a functionality where
- one person per day is made "Ticket master" and receives all incoming
new tickets as well as replies to unowned tickets
- Nobody else receives these mails
- Across several queues (3-5)
Can this be accomplished using a scrip?
Would
