Hi!
Could it be possible, that you have the field ExternalAuthId specified in your
attr_map in RT_Siteconfig?
This field does not exist anymore on 4.4.1 so it leads to an error when
inserting...
BR,
Markus
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Ang
Le 28/07/2016 à 09:47, Emmanuel Lacour a écrit :
>
>
> I see, I used a self made callback:
>
>
> $m->callback( CallbackName => "MassageClone", Clone => \$clone,
> CloneTicketObj => $CloneTicketObj, ARGSRef => \%ARGS );
>
>
> Which pass the original ticketobj, so with the new standard
> Massag
Le 28/07/2016 à 09:23, Reinhold Pescoller a écrit :
>
>>>
>> it should works (it works here). What version of RT are you using. Can
>> you send me the full error log?
>>
>>
>> I see that your callback is named "MassageCloneArgs". Is this a typo in
>> this email, there is no "Args" at the end.
>>
>
Le 27/07/2016 à 22:09, David Parter a écrit :
> I have searched, and experimented, but have not found the answer.
>
> I want to prevent anyone except a specific group moving tickets to a
> particular queue, but I still want that queue and the tickets in the
> queue to be visible to other groups. M
