Am 01.09.2016 um 20:15 schrieb Alex Hall:
> I'm either missing something very obvious, or the Debian package for RT
> isn't working correctly. Installing with the latest source, though, was
> a nightmare.
First of all, read the docs. Especially the Debian docs, as installing
RT as a Debian
Thanks for the reminder to check the built-in server first; it's still
trying to use SQLite. My config file says to use MySQL, but RT doesn't seem
to want to. The error message I get when starting the server says to
configure my database connection by visiting the "URL below", but never
actually
On Thu, Sep 01, 2016 at 01:23:23PM -0400, Alex Hall wrote:
> Hey all,
> I think it's pretty clear by now that no one on this list uses Nginx (my
> server of choice). So, I guess I'll try to use Apache instead, using the
> official setup page:
>
Hey all,
I think it's pretty clear by now that no one on this list uses Nginx (my
server of choice). So, I guess I'll try to use Apache instead, using the
official setup page:
https://docs.bestpractical.com/rt/4.4.1/web_deployment.html
I'm using 4.2.8, but it's the same thing for hosting, I hope.
Someone in private pointed me to his book, and mentioned permissions. Then
I figured it out, dummy me. Of course, rights.
rt-mailgate "authenticates" as an user created out of the mails's FROM
address [1]. And that's an unprivileged user.
I tried several ways, and it only worked giving
On Wed, 31 Aug 2016 23:15:57 +0200 akos.to...@docca.hu wrote:
> If anyone interested, just let us know - to give us more motivation :)
This looks very interesting. Please keep us posted about the progress.
--
- Vegard V -
-
RT 4.4 and RTIR training sessions, and a new workshop day!
On Thu, 1 Sep 2016 09:42:59 +0200
Albert Shih wrote:
> > First, https://tools.ietf.org/html/rfc2047#page-5
> > unencoded white space characters (such as SPACE and HTAB) are
> > FORBIDDEN within an 'encoded-word'
> >
> > As such, "=?utf-8?q? #NUMBER=5D?=" is not a valid
Le 31/08/2016 à 23:41:07-0700, Alex Vandiver a écrit
> On Wed, 31 Aug 2016 23:12:28 +0200
> Albert Shih wrote:
> > So until known everything is correct. The problem is when the person who
> > answer this ticket encode the subject like this
> >
> >
Hi
I notice that the search in RT have suffered some changes in the latest
versions .
For example :
Why RT search is case sensitive now ?
If this is not a bug what is the main goal of use case sensitive in the search
?
Is any option I can set to change this ?
Thank s
-
RT 4.4 and
On Wed, 31 Aug 2016 23:12:28 +0200
Albert Shih wrote:
> So until known everything is correct. The problem is when the person who
> answer this ticket encode the subject like this
>
> =?utf-8?q?Re=3A?==?utf-8?q?_=5BRTTAG =?utf-8?q? #NUMBER=5D?= Bonjour
>
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