Re: [rt-users] Best web server for RT4?

2016-09-01 Thread Christian Loos
Am 01.09.2016 um 20:15 schrieb Alex Hall: > I'm either missing something very obvious, or the Debian package for RT > isn't working correctly. Installing with the latest source, though, was > a nightmare. First of all, read the docs. Especially the Debian docs, as installing RT as a Debian

Re: [rt-users] Best web server for RT4?

2016-09-01 Thread Alex Hall
Thanks for the reminder to check the built-in server first; it's still trying to use SQLite. My config file says to use MySQL, but RT doesn't seem to want to. The error message I get when starting the server says to configure my database connection by visiting the "URL below", but never actually

Re: [rt-users] Best web server for RT4?

2016-09-01 Thread Kenneth Marshall
On Thu, Sep 01, 2016 at 01:23:23PM -0400, Alex Hall wrote: > Hey all, > I think it's pretty clear by now that no one on this list uses Nginx (my > server of choice). So, I guess I'll try to use Apache instead, using the > official setup page: >

[rt-users] Best web server for RT4?

2016-09-01 Thread Alex Hall
Hey all, I think it's pretty clear by now that no one on this list uses Nginx (my server of choice). So, I guess I'll try to use Apache instead, using the official setup page: https://docs.bestpractical.com/rt/4.4.1/web_deployment.html I'm using 4.2.8, but it's the same thing for hosting, I hope.

Re: [rt-users] Custom fields default values on mail gateway

2016-09-01 Thread Diego Morales
Someone in private pointed me to his book, and mentioned permissions. Then I figured it out, dummy me. Of course, rights. rt-mailgate "authenticates" as an user created out of the mails's FROM address [1]. And that's an unprivileged user. I tried several ways, and it only worked giving

Re: [rt-users] saved search as a drag and drop board (kanban ajax)

2016-09-01 Thread Vegard Vesterheim
On Wed, 31 Aug 2016 23:15:57 +0200 akos.to...@docca.hu wrote: > If anyone interested, just let us know - to give us more motivation :) This looks very interesting. Please keep us posted about the progress. -- - Vegard V - - RT 4.4 and RTIR training sessions, and a new workshop day!

Re: [rt-users] Bug about subject in utf-8

2016-09-01 Thread Alex Vandiver
On Thu, 1 Sep 2016 09:42:59 +0200 Albert Shih wrote: > > First, https://tools.ietf.org/html/rfc2047#page-5 > > unencoded white space characters (such as SPACE and HTAB) are > > FORBIDDEN within an 'encoded-word' > > > > As such, "=?utf-8?q? #NUMBER=5D?=" is not a valid

Re: [rt-users] Bug about subject in utf-8

2016-09-01 Thread Albert Shih
Le 31/08/2016 à 23:41:07-0700, Alex Vandiver a écrit > On Wed, 31 Aug 2016 23:12:28 +0200 > Albert Shih wrote: > > So until known everything is correct. The problem is when the person who > > answer this ticket encode the subject like this > > > >

[rt-users] Search in RT is Case Sensitive ?

2016-09-01 Thread yugi
Hi I notice that the search in RT have suffered some changes in the latest versions . For example : Why RT search is case sensitive now ? If this is not a bug what is the main goal of use case sensitive in the search ? Is any option I can set to change this ? Thank s - RT 4.4 and

Re: [rt-users] Bug about subject in utf-8

2016-09-01 Thread Alex Vandiver
On Wed, 31 Aug 2016 23:12:28 +0200 Albert Shih wrote: > So until known everything is correct. The problem is when the person who > answer this ticket encode the subject like this > > =?utf-8?q?Re=3A?==?utf-8?q?_=5BRTTAG =?utf-8?q? #NUMBER=5D?= Bonjour >