Re: [rt-users] TicketSQL for dependencies

2008-09-02 Thread Aaron D. Ball
iki syntax that had been used wasn't getting parsed properly, but I couldn't find a reference for the new syntax, even in the svn source for Wifty. I ended up inferring enough syntax that I could make a usable page, but it was harder than it had to be. -- Aaron D. Ball <[EMAI

Re: [rt-users] TicketSQL for dependencies

2008-09-02 Thread Aaron D. Ball
DependsOn = 'NULL' and DependsOn != 'NULL' do what I want in that respect. I can't say I have a terribly good sense of the syntax of TicketSQL at this point, though. Any suggestions for how to find tickets whose dependencies, if any, are all closed? Is there a

[rt-users] TicketSQL for dependencies

2008-09-02 Thread Aaron D. Ball
s" (tickets with no new/open dependencies) and top-level projects (tickets with dependencies and that nothing depends on). -- Aaron D. Ball <[EMAIL PROTECTED]> Senior Systems Analyst Broad Institute of MIT and Harvard ___ http://lists.bestp

Re: [rt-users] What's new with RT 3.8

2008-06-06 Thread Aaron D. Ball
As Stephen said: the UI is a significant improvement aesthetically. A few suggestions: * Text size shouldn't vary between columns with similar contents. Actually, this seems to be a bug: the id column in "10 highest priority tickets I own" is actually showing Status. * There is some optical

Re: [rt-users] "self" queries

2008-05-29 Thread Aaron D. Ball
the wiki or the book. -- Aaron D. Ball <[EMAIL PROTECTED]> Senior Systems Analyst Broad Institute of MIT and Harvard ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [

[rt-users] "self" queries

2008-05-29 Thread Aaron D. Ball
RT folks, I've got a number of saved-query boxes on my RT home page to keep track of various classes of tickets I own or am watching. I'd like to make them available to my co-workers without having to rewrite the query for each user. Is there a way to create a query that refers to the current