Did you try just {$Ticket-id}? Works for me.
tr
tdspan style=COLOR: #607480strongRequest {$Ticket-id}
was been created on {$Transaction-CreatedAsString}/strong/td/tr
tr
--- On Thu, 1/20/11, Jennifer Koermer jkoer...@prg.com wrote:
From: Jennifer Koermer jkoer...@prg.com
Any thoughts?
--- On Thu, 1/13/11, adam brown ajax...@yahoo.com wrote:
From: adam brown ajax...@yahoo.com
Subject: [rt-users] Embed image in template email
To: rt-users@lists.bestpractical.com
Date: Thursday, January 13, 2011, 1:12 PM
Is there a way to embed an image
Is there a way to embed an image into the template email. I know how to attach
the image through html, but want to embed it so outlook will always display it.
$assvalue = $AssValues-Next) {
print $AssValue-Content,\t;
}
print \n;
}
Thanks
Adam
-Original Message-
From: Adam Brown
Sent: Monday, June 28, 2010 1:33 PM
To: 'Todd Chapman'
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] pulling AT custom fields into ticket custom fields
I currently have it set up where I have a ticket custom field set up
with all the assets in AT. When creating a ticket it makes the link to
the asset based on the custom field.
I want to set it up now where when a user picks the asset in the CF for
the ticket, a number of custom fields in the
: Todd Chapman [mailto:t...@chaka.net]
Sent: Monday, June 28, 2010 1:28 PM
To: Adam Brown
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] pulling AT custom fields into ticket custom fields
Asset Tracker uses RT's custom field libraries, so that's where to
look for the appropriate methods
