I am trying to customize my RT installation on FreeBSD using the following
link:
http://requesttracker.wikia.com/wiki/CustomizingWithLocalDir
However the local dir doesn't seem to used. It works if I edit the base
elements and delete the mason data.
root@rt:~ # locate QuickCreate
On Tue, Nov 17, 2015 at 2:56 PM, Joop wrote:
> RT_SiteConfig doesn't play a role in it. Have a look at (this is
> rt-4.0.X) System-Configuration (Under Tools/Configuration/Tools/System
> Configuration). It will show you quite a bit of RT internals including
> what it thinks